Luxury Sales Representative

ESOTERIC Fine Auto Finishing: Luxury Sales & Client Advisor

Esoteric Fine Auto Finishing is an internationally recognized automotive service company, known for our commitment to excellence in detailing services, paint protection film, and window tint, surrounded by the largest volume of sports and supercars in the Midwest.

At ESOTERIC, our values are rooted in integrity, craftsmanship, and doing what's right for our clients and for our team. We believe in creating a supportive, growth-focused environment where our employees feel valued, respected, and empowered to build a long-term career.

We're expanding our client relations team, and this is your opportunity to be part of something extraordinary. If you are eager to learn, hungry to grow, and ready to work alongside some of the best in the industry, we want to hear from you.

About the Role

We are seeking a relationship-driven Luxury Client Advisor to serve as a trusted consultant for our clientele. This individual will guide customers through ESOTERIC’s premium service offerings, provide tailored recommendations based on each vehicle and owner’s goals, and deliver an exceptional customer experience from initial inquiry through project completion.

The ideal candidate is an outstanding communicator who enjoys building meaningful relationships, identifying opportunities, and helping clients make informed decisions regarding the care and preservation of their vehicles.

Key Responsibilities

• Respond to inquiries across phone, email, social media, online chat, and in-person interactions.
• Educate prospective clients on ESOTERIC’s services, products, techniques, and unique value proposition.
• Recommend customized solutions and premium service packages based on customer needs and interests.
• Build long-term client relationships that generate loyalty, referrals, and repeat business.
• Collaborate with operations teams to ensure accurate scheduling, workflow management, and customer expectations.
• Partner with marketing to support growth initiatives, customer feedback analysis, and sales strategy development.
• Contribute to continuous improvement of internal sales tools, processes, and customer experience programs.
• Meet or exceed annual revenue and performance goals.
• Stay informed on industry trends, luxury automotive products, and the competitive landscape.

What We're Looking For

• Exceptional communication and interpersonal skills.
• Proven ability to build trust with affluent clientele.
• Passion for luxury automobiles and automotive culture.
• Strong listening, problem-solving, and relationship management abilities.
• Self-motivated, organized, and accountable for achieving goals.
• Comfortable working cross-functionally with internal teams and external partners.
• Committed to delivering a world-class customer experience.