What are the responsibilities and job description for the Information Technology Generalist III position at esncc?
Founded in 1995, ESN is a Small Disadvantaged Business (SDB), Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB). ESN delivers trusted solutions that support our nation's defense. For more than two decades, we have been providing our military and government customers with mission-critical services including engineering and technical support, strategic and program management, testing and evaluation, operations support, and information technology. We are committed to proven, repeatable corporate quality management processes and are certified CMMI Maturity Level III - Development/Services & ISO 9001:2015.
We are seeking an Information Technology Generalist III.
This is an on-site role at the Washington Navy Yard, Washington DC.
Responsibilities:
- Provides advanced technical support for Navy information systems, networks, and communication infrastructure, serves as resource support for troubleshooting complex issues and implementing system upgrades.
- Performs advanced diagnostics, repairs, and maintenance on hardware and software.
- Supports the management of network infrastructure components.
- Assists in resolving complex technical problems, implementing network security measures, administering server environments, developing and maintaining technical documentation, mentoring junior technicians, and contributing to system improvement initiatives.
Qualifications:
- At least 4-10 years of progressive experience in IT support.
- Advanced knowledge of computer hardware and software.
- Strong networking skills.
- Experience with server administration.
- Relevant certifications (e.g., CompTIA Network , Security , Microsoft Certified Professional).
Clearance
- Active DoD Secret Clearance