Universal Banker - Flex Team

Hours:

40 hours

Schedule:

Monday - Friday to follow branch hours of Monday, Thursday & Friday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m. Must be flexible to meet current and future business needs.

Comprehensive Benefits:

ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

Pay and Incentive Plan:

$22.02 per hour

In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth!

Something wonderful happens when you love what you do. So consider a career at ESL. Since 2010, ESL has been consistently ranked one of the Best Workplaces in America by Great Place to Work ®. Great Place to Work and Fortune magazine have recently places ESL on these prominent national lists as well:

• Best Workplaces for Millennials
• Best Workplaces for Women
• Best Workplaces in Financial Services and Insurance
• Best Workplaces in New York State

Additionally, for more than a decade, ESL has been a “Rochester’s Choice” award winner and a “Training Top 125” recipient!

ESL is currently seeking Universal Bankers to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities while having exposure to a majority of ESL branches.

As a Universal Banker at ESL you will:

• Create a positive face to face member experience
• Build long lasting relationships with members
• Work in both a Teller or Relationship Banker position depending on branch needs
• Travel to a majority of our ESL branches in the Rochester region depending on staffing needs

• Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner

• Help members recognize and obtain the most appropriate solutions for their financial needs by asking needs defining questions

• Educate and Refer a variety of products and services to members

• Assist members with accounts, loans, fraud and maintenance

• Learn about the banking and finance industry
• Gain exposure to career opportunities at ESL

ESL has 33 branch locations throughout the Rochester and Finger Lakes regions. The candidate interested in this opportunity will work a 40-hour schedule as part of the Flex staff supporting a majority of branch locations. You will be eligible to receive a $140.00 car allowance at the conclusion of the month.

Qualifications:

• One year in sales/service in the financial services, retail, professional services worker industries
• High School diploma or High School equivalency diploma required
• Strong communication, problem solving and decision making abilities
• A high degree of flexibility to support branch needs
• Proficient in building customer and peer relationships
• Proficient in PC applications
• Prior Sales Experience preferred
• Understanding of banking products and services preferred
• Notary preferred; if not obtain within 12 months of filling role

• Must complete submission of application and fingerprinting to the NMLS (Nationwide Multisite Licensing System) and successfully be registered as an MLO (Mortgage Loan Originator) through ESL

• Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Why work at ESL?

ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. We are proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.

We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

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