What are the responsibilities and job description for the Automotive Service Consultant position at Eskridge Lexus?
Eskridge Lexus of Oklahoma City has an immediate opening for a full-time Automotive Service Consultant.
We are looking for an experienced Service Consultant who has outstanding customer service and communication skills, is organized, and motivated. Teamwork is imperative to best serve our guests so applicant must also be a good team player.
Job Responsibilities:
Manage the daily flow of customers’ automotive needs and vehicles through the Service Department.
- Actively greet our guests, welcoming them to our dealership and helping them feel like a guest in our home.
- Write Repair Orders in a clear concise manner, serving as a liaison between the guest and technician.
- Complete Loaner Agreement Forms handling both the check-in and check-out process
- Coordinate repair progress and keep guests informed of the status of their vehicle.
- Serve as cashier for guests and perform an active service delivery, thoroughly explaining all items covered during service visit.
- Resolve guest concerns.
Work week is Monday through Friday. Advisors work a rotating Saturday schedule and will earn scheduled time off the following week. We are open 7:30 a.m.- 6:00 p.m. M-F, and 8:00 a.m. - 4:00 p.m. on Saturdays.
Must have a valid automotive driver’s license and reliable transportation. This job requires operation of a motor vehicle and therefore is classified as Safety-Sensitive work. Applicant must pass a pre-employment drug screening in addition to the standard background screening.
Pay: Commission with Guarantee
Benefits:
- Paid Employee Health Insurance
- Dental & Vision available
- Paid Vacation & Holidays
- Employer Funded Retirement Profit Sharing Plan
- Special Employee pricing on vehicle purchases
- Lexus Certification Program with optional Master Lease.
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.
Eskridge Auto Group is family owned and has been in the automotive business in Oklahoma for 71 years.
Position type: Full-Time employment