What are the responsibilities and job description for the Receptionist (Saturdays & Sundays, On Call) position at Eskaton Properties?
Position Summary:
The Receptionist receives visitors, answers phones, ascertains their needs and contacts the proper individual, and performs related clerical duties according to the project assigned.
Position Responsibilities include:
• Operates multi-positioned telephone switchboard to relay incoming, outgoing and inner-office calls, and performs other tasks related to communication.
• Greets visitors, determines their needs, and contacts the proper person.
• Answers general questions and gives general information to those visiting or calling the community
• Performs a variety of other clerical duties, depending upon project assigned, such as: posting data from one record to another, typing reports, sorting and distributing mail and phone messages, and other related clerical duties.
• Schedules and coordinates tele-conference calls.
• Sorts and distributes mail and other inter-office materials necessary for facility operations.
• Schedules and coordinates room calendars.
• Accurately completes assignments according to directions given and performs other duties as required of position.
Qualifications
Education:
High school or equivalent G.E.D., including courses in typing required.
Training and Experience:
Experience as a receptionist with public contact desirable. Experience with PC and related software preferred.
All staff that provide direct care to residents will have current first aid training.
Job Knowledge:
Knowledge of telephone etiquette, interpersonal communication, typing formats for correspondence and documents, calendaring and filing.