Payroll Operations Specialist

About ESHYFT

Nearly 1.3 million Americans are residents of nursing homes, and they depend on nursing staff for basic needs. Currently, 99% of nursing homes in the US are facing nursing shortages, which means residents may not receive adequate care.

We’re on a mission to provide health care to the most vulnerable by connecting nurses to healthcare facilities. We’re a technology company that strives to empower nurses by offering flexibility and control over when and where they work, along with higher wages. Through our mobile apps, our community of qualified nurses provide much-needed staff for short-staffed facilities.

About this role

ESHYFT is seeking a Payroll Operations Specialist to support payroll operations for a large, multi-state healthcare workforce. Reporting to the Payroll Manager, this role serves as a key operational partner responsible for payroll administration, payroll support, timekeeping audits, payroll reporting, payroll analytics, payroll reconciliations, payroll issue resolution, and payroll continuity.

The ideal candidate is highly detail-oriented, analytical, service-focused, and comfortable working with large data sets in a fast-paced environment. This position is critical to ensuring payroll accuracy, supporting a best-in-class employee experience, strengthening payroll operations, and supporting future payroll technology initiatives.

Responsibilities

• Support payroll operations across large-volume W-2 and 1099 healthcare workforces
• Review, audit, and validate employee hours, timecards, shift differentials, payroll adjustments, deductions, and payroll-related data
• Investigate and resolve payroll discrepancies, payroll corrections, missing hours, direct deposit issues, payroll tax inquiries, and employee payroll questions
• Serve as a primary point of contact for nurse payroll support and payroll-related issue resolution
• Review payroll registers, funding reports, tax reports, exception reports, and payroll audit reports for accuracy and completeness
• Prepare payroll reporting, workforce reporting, overtime analysis, payroll analytics, ad hoc reporting, and data analyses to support Payroll, Finance, Operations, and executive leadership decision-making
• Perform payroll reconciliations, payroll liability analysis, payroll-to-general ledger balancing, payroll accrual support, and payroll-related month-end support activities
• Support payroll tax administration, tax notice research, payroll tax reconciliations, and resolution of payroll tax issues in partnership with payroll vendors and internal stakeholders
• Coordinate payroll vendor support requests, issue tracking, escalations, and payroll-related projects
• Support payroll system evaluations, implementations, payroll conversions, platform migrations, parallel payroll testing, payroll validation, user acceptance testing, and payroll technology improvement initiatives
• Develop proficiency across all payroll processes and serve as primary operational backup to the Payroll Manager to support payroll continuity and business operations

Required Qualifications

• 5 years of payroll experience
• Experience supporting high-volume, multi-state payroll environments
• Experience supporting W-2 and/or 1099 payroll populations
• Advanced Excel skills required, including Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, data validation, reconciliations, payroll reporting, and manipulation and analysis of large data sets
• Strong understanding of payroll taxes, payroll deductions, wage and hour requirements, garnishments, and payroll compliance requirements
• Experience reviewing and auditing employee timecards, payroll reports, payroll calculations, and payroll-related data
• Strong analytical, organizational, problem-solving, and customer service skills
• Demonstrated ability to provide exceptional employee support and resolve payroll-related issues with professionalism and urgency
• Ability to manage multiple priorities and meet critical payroll deadlines.

Preferred Qualifications

• Experience with ADP Workforce Now, Paychex, UKG, Empeon, or similar enterprise payroll platforms strongly preferred
• Experience supporting payroll system evaluations, implementations, payroll conversions, payroll migrations, or payroll technology transitions highly preferred
• Experience with workforce management, timekeeping, or attendance systems preferred
• Experience supporting healthcare staffing, healthcare technology, home healthcare, healthcare services, or other high-volume workforce environments strongly preferred
• Experience supporting payroll reconciliations, payroll-related accounting processes, and payroll-to-general ledger integrations preferred

Benefits (for US-based W2 employees)

• Weekly Pay
• Paid Holidays
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Pet Insurance
• Voluntary Benefits- Accident, Hospital, Cancer Care
• HRA and FSA Accounts
• 401k with 10% Employer Match (Match is 10% of the employee’s contribution in the calendar year)