UNIT MANAGER - BUSINESS SERVICES

Position Title: UNIT MANAGER - BUSINESS SERVICES Salary: $90,000 - $100,000Pay Grade: 16  ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.  This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.  Job SummaryThis individual provides support to the Regional Manager to provide excellent customer service to our corporate client. The position will directly manage in-house and/or 3rd party soft service providers including but not limited to janitorial, landscaping, snow removal, trash & recycling, waste management, pest control, and mail/shipping. The ideal individual directly manages the team that provides janitorial, mail/shipping, and business services support. You will develop and maintain a strong working relationship with our client.   Key Responsibilities: Provide financial reporting as required.Asist in vendor contract development and procure goods and services through Compass and Client systems.Manage requisitions and POs and receipt invoices upon delivery or completion of work.Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and customer service focus. Work closely with the site Management team on day-to-day operations and assist the Regional Manager in planning the facilities team’s goals and objectives.Ensure appropriate follow-up with customers.Establishes work standards and workflow. Seek to continuously improve processes, systems, and overall client satisfaction.  Any and all other tasks and duties assigned. Qualifications: 3-5 years of industry experienceExcellent written and verbal communication skillsClient Relations and Customer Service OrientedTeam leadership Abilities; Staffing Recruiting, Development and RelationsStrong interpersonal skills, problem solving and analytical skillsStrong working knowledge of Microsoft OutlookMust be willing to travel up to 25% Apply to ESFM Services today!ESFM is a member of Compass Group USAClick here to Learn More about the Compass Story Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.  Applications are accepted on an ongoing basis. Eurest Services maintains a drug-free workplace. Associates at ESFM are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Salary : $90,000 - $100,000