RESIDENT REGIONAL MANAGER

ESFM

Position Title: RESIDENT REGIONAL MANAGER

Pay Grade: 17

Other Forms of Compensation: BONUS

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Job Summary

Working as a Resident Regional Manager you are responsible for managing client relations, along with ensure that the services offered to the customers is of superior quality.

Key Responsibilities:

• Develops financial forecasts and balance programs and resources for account within the region
• Develops a business plan and budget for the region
• Controls overhead expenses within the region
• Responsible for attainment of financial goals for the region
• Reviews and analyzes financial statements, weekly operating reports, and other financial results
• Recommends and manages capital requirements to maximize financial returns
• Actively involved with sales survey pricing of business
• Monitors future contract financial reviews and updates
• Responsible for productivity and staffing that is appropriate to the regional and divisional goals
• Monitors period analysis and initiate action plans as necessary
• Maintains and supports client satisfaction at a level that ensures account retention
• Maintains an active stewardship program at multiple levels within the region
• Administers required client/customer surveys (and other feedback instruments) and responds in a timely and effective manner
• Promotes client awareness of program alternatives and the availability of corporate resources
• Monitors and ensures compliance with the provisions of client contracts
• Assists in customizing programs to meet each account's unique needs as require
  
  

Preferred Qualifications:

• Bachelor's Degree or equivalent work experience required
• Five years supervisory experience with high customer/client contact required
• Experience managing multiple accounts
• Budgeting, forecasting, sales experience preferred
• Ability to communicate effectively in written format and oral presentations
• Ability to multi-tasks and establish priorities
• Ability to maintain organization in a changing environment
• Exhibit initiative, responsibility, flexibility, and leadership
• Possess a thorough knowledge of contract administration and office procedures
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
  
  

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates At ESFM Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave
  
  

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Req ID:1557203

ESFM

Julia Lari