What are the responsibilities and job description for the Housekeeping Manager position at ESFM® USA?
ESFM, the corporate facilities management (FM) division of Compass Group USA, offers a comprehensive range of self-performed services, including Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions, and Managed Services. ESFM’s approach ensures a consistent hospitality experience that boosts client engagement and productivity. Our commitment to safety, innovation, sustainability, and superior user experiences underpins our mission to elevate workplace environments. ESFM maintains over 1.9 billion square feet daily, with clients spanning Fortune 500 companies in life sciences, technology, oil & gas, and manufacturing sectors. ESFM has won multiple awards, including the 2024 Safety Standout Award and the 2024 Gold Globee for Achievement in Sustainability.
This is a full-time on-site role based in Fremont, CA, for a Housekeeping Manager. The Housekeeping Manager will oversee daily housekeeping operations, including supervising staff, managing laundry services, and ensuring high levels of cleanliness and customer satisfaction. Responsibilities also include hiring and training housekeeping staff, maintaining inventory and supplies, and ensuring compliance with health and safety standards.
- Supervisory Skills: Experience in overseeing staff and managing team performance
- Customer Service: Strong customer service orientation and experience in a client-facing role
- Laundry: Knowledge of laundry operations and management
- Communication: Excellent communication skills for effective interaction with staff and clients
- Hiring: Experience in recruiting, hiring, and training housekeeping staff
- Relevant experience in facilities management or related field is beneficial
- Proficiency in using housekeeping management software and tools
- Strong organizational and time management skills
