What are the responsibilities and job description for the Field Applications Engineer position at Esdec?
Who We Are
IronRidge®, an Enstall® company, designs and manufactures structural hardware for residential and commercial solar systems. Under Enstall Solar Group's corporate umbrella, along with PanelClaw, we are part of the largest rooftop solar mounting and racking hardware group in the U.S. For over 30 years, we have worked closely with solar professionals to build strong, simple, and cost-effective products. IronRidge is NSF® Certified to ISO 9001, maintaining the highest of quality management standards.
What You'll Do
The Field Applications Engineer is primarily responsible for cultivating business opportunities through various activities such as technical product application support, product demonstrations, joint calls with sales personnel, direct customer visits, and product training. The FAE diligently expands IronRidge's network of influence and leverages their expertise to continually promote the IronRidge value proposition.
- Plan territory technical sales visits, events, and trainings
- Generate training reports to ensure all customer and sales engagements are being accounted for and captured
- Coordinate and provide on-the-job (OJT) training for new opportunities on the ground and rooftop
- Provide customer feedback on improvements to products and/or training content.
- Leverage professional network, coordinating training and with non-competing solar manufacturers in an effort to generate product demand.
- Organize and assist in the development of curriculum for new products/services, including reference library, multimedia visual aids, and other educational material
- Maintain records as needed and report on relevant changes in the weekly meeting to keep everyone appraised of changes in products, market trends, and code compliance.
- Regularly report on competitive landscape of region and other market intelligence
- Design PV layouts in IR and other PV design software to support Sales, Distributors, and End Users
- Accurately documents application support questions and calls
- Provides feedback to Engineering and Product Teams for product development
- Perform any additional duties as assigned.
What You'll Bring
- Three to five years related experience and/or training or Bachelors degree from a 4-year college or university; or equivalent combination of experience and education.
- Ability to read, analyze, and interpret: Professional journals, technical installation and engineering procedures, and governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to lift and carry solar modules up to 50 lbs
- Must be comfortable working at heights, including rooftop operations.
- Familiarity with Salesforce (CRM systems), and MS Excel and able to learn and adapt to a variety of software tools.
- Competency in solar layout, design, mounting, waterproofing, and racking for residential and light commercial installations.
- Ability to speak in public to small and large groups.
- OSHA 10 Construction required
- NABCEP certification a plus
- Spanish a plus
Where You'll be Located
This position is based in the Northeast with a preference for candidates in Massachusetts, Connecticut, or Rhode Island.
What We'll Offer
We offer competitive compensation determined by each individual's relevant experience, skills, education, and location. We anticipate the base salary for this position to be between $100,000-$112,000/annually, if located in the New England market. In addition to base salary, Enstall Solar Group employees are eligible for either an annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you'll still apply, as there may be other positions that better align.
In addition to a competitive benefit package, we offer team members perks such as paid time off (PTO), a long term incentive plan, 401(k) match, development opportunities, educational assistance, 12 observed company holidays, paid parental leave, and a collaborative, inclusive culture just to name a few!
Who We Hire
Enstall Solar Group is a global organization and places high value on creating a diverse and inclusive workforce, providing equal opportunity for all applicants and staff. All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at TalentTeam@enstall.com or by phone at 510-278-9353. Enstall will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
We encourage authenticity and invite you to join us each day just as you are.
Salary : $100,000 - $112,000