Inside Sales Representative

“After 21 years of working with mostly the same team, we have become just like family. ” ~ Kim Brandriet, Lead Sales Coordinator

Job Title: Sales Representative

Organization Description: ESCO Manufacturing is the 2024 SBA Family Business of the Year and the premier wholesale sign manufacturing company headquartered in the heart of the Midwest in Watertown South Dakota. Our mission is to be a leader in the sign industry by providing the best value in visual identification and advertising to our customers, through excellent work ethics and high standards of business practices. For more information, visit www.escomanufacturing.com

About the job:
As a sales representative for our company, you will enjoy working in our family-like atmosphere that strives for teamwork, innovation, and personal growth. Each day provides new challenges through custom projects and in-house training opportunities. Our Core Values of One Team, Integrity, and Engaged are engrained into our culture, and our team members are rewarded for their efforts. We’re living our Vision by creating WOW experiences for our team members, customers, and communities!

Job Objective:
The Sales Representative will meet or exceed Sales Goals and Additional Performance Goals, grow existing customers, create new customers, achieve appropriate gross margin goals, and work cooperatively with other members of the sales and management team to achieve company objectives.

Job duties:

· You are the face of the company and expected to develop new and build upon existing relationships by providing product, price and technical information and most importantly outstanding customer service.

· Determine customer requirements and expectations in order to recommend specific products and solutions.

· Proactively follow up with customers on existing quotes to convert to sales.

· Accurately process customer transactions such as orders, quotes or warranty requests.

· Provide feedback to supervisor(s) and management of relevant information and trends in the marketplace.

· Manage time effectively and work effectively with other members of the sales team and other departments.

· Achieve all performance and financial goals as laid out by manager.

· Present price and credit terms to customers in accordance with standard procedures. Account managers are expected to be cognizant of account status, and assist in collection efforts as necessary

· Proactively recommend products or alternatives to customers to increase customer satisfaction and improve transaction profitability

· Monitor scheduled shipment dates and communicate variances to customers as needed

· Needs to be proficient in using computers with knowledge of Microsoft Office, Windows, and be able to learn internal company software.

· Present a professional image at all times to customers, vendors, and co-workers

· Follow company policies and procedures, including the approved and desired record keeping systems

· All other duties as assigned.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities
• Commission pay

Work Location: In person