IT Systems Administrator

IT Systems Administrator

Division: ESCO Group

Location: Marion or Altoona

Reports to: IT Manager

Exempt or Non-Exempt: Exempt

Status: Full-Time

Typical Working Hours:
7:30am to 4:30pm or 8:00am to 5:00pm

May be required to work extended hours including holidays and weekends due to the 24 hours, 7 days a week, 365 days a year type of service ESCO provides its clients.

Synopsis:

The IT Systems Administrator is a mid-level to upper-level position within the IT department of ESCO Group.  This position is responsible for the upkeep, configuration to ensure reliable operation of company computer systems, especially servers and network equipment.  This position seeks to ensure that the uptime, performance, resources and security of the computers they manage meets the needs of the users without exceeding the budget.

Background and Work Experience:

To be considered, candidates should have:

• Completion of an Associate’s degree program in information technology or related discipline from an accredited college, technical school, or university and one year or more of related work or industry experience; or
  • A combination of equivalent education and or experience will be considered with solid evidence of success.
• Demonstrated to be highly proficient with computer technologies including but not limited to, Windows Operating Systems, and the use of Microsoft Office Word, Excel, and Outlook.

Preferred:

• Strong knowledge networking hardware/software, computer configuration and troubleshooting and server hardware and operating systems.
• Good to strong level of knowledge of security best practices and management of risks.

Responsibilities and Duties:

The IT Systems Administrator will be responsible for, but not limited to:

• Handle a wide range of user requests related to technology and its use to allow ESCO serve our internal and external customers.
• Perform regular systems and security monitoring, handling backup procedures and helping setup, maintain, and disable/delete user’s accounts as required.
• Develop and maintain relevant procedures and standards ensuring that hardware and systems work as expected and maintaining archives as needed.
• Provide technical support related to all IT managed systems within our organization
• Create “How-To” guides for users when it is determined that we have a common issue related to user lack of understanding on how to use something.
• Provide primary support of all server-based systems such as file shares, other production servers, system backups, phones, active directory, and email systems.
• Provide primary support of all wired and wireless networks, routers, firewalls, etc.
• Provide primary support of all security and access systems.
• Support IT projects with budgeting guidance and execution.
• Utilize, support, and enhance ESCO’s standards and best practices.
• Understand and follow all safety, conduct, and policy requirements established by ESCO and clients.
• Other duties and responsibilities as assigned or deemed necessary by management.

Interpersonal Skills/Characteristics:

• Exhibits a high level of initiative and resourcefulness.
• Earnestly looks for ways to improve skills and is a dedicated and driven learner.
• Adapts behavior to changing circumstances.
• Work produced demonstrates excellent attention to detail and accuracy.
• Work effectively with decreasing amount of assistance from others as skills are acquired.
• Excellent customer service and teamwork skills.

Travel Required:

This position does not generally require overnight travel. Some daily travel may be required to other office locations, training, and seminars. Rare overnight travel to other office locations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk or hear.
• The employee must regularly lift and/or move up to 5 pounds, frequently lift and/or move up to 15 pounds, and occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee will be in a professional office environment.

**All necessary personal protective equipment is provided to meet and in some instances exceed OSHA Regulations.

Salary : $65,000