Outreach Specialist

Position Title: Outreach Specialist

Location: ESC of Eastern Ohio (Hybrid)
Category: Classified; FLSA Applies
Compensation: Hourly, insurance coverage, and fringe benefits as per the current Mahoning Valley Regional Council of Government (MVRCOG) Board Policy.
Education/Degree: High school diploma or equivalent.
Reports to: Assistant Director of Infant/Toddler Programs
Supervises: None
Job Goal: Executes a regional outreach plan for multiple counties for infant and toddler programs. Implements activities to recruit, engage, and retain program participants, either directly or through referral sources. Conducts presentations to target audiences including physicians, medical professionals, legislators, parents, and community agencies to spread awareness, generate referrals, and cultivate relationships. Provide support to county outreach staff. Provide promotional materials to individual county staff. Will travel daily throughout the assigned region of six Ohio counties to perform the above duties. This position will be employed by the Mahoning Valley Regional Council of Government.
ASSIGNED REGIONS TO INCLUDE:
Mahoning, Columbiana, Trumbull, Stark, Summit & Portage Counties in Ohio
 
QUALIFICATIONS/RESPONSIBILITES

1. High School Diploma or equivalent required. Associate’s degree in social services, sociology, public communications or other relevant field of study preferred but not required.
2. Excellent oral and written communication skills.
3. Exceptional organizational and communications skills.
4. Ability to promote positive internal and external customer relations.
5. Conducts outreach to referral sources throughout the assigned astern region (e.g. physicians, hospitals, child care centers, etc.).
6. Attends outreach events and collects data for outreach events, presentations, and meetings.
7. Networks with professionals throughout the region and presents information about the Help Me Grow system of support.
8. Ensures the availability of marketing materials through assembly, ordering and drop off, mail, and/or email of materials.
9. Participates in the set-up, registration, time-keeping, and clean-up of events.
10. Willingness/ability to work as a team member.
11. Valid Ohio driver’s license with good driving record with daily access to a private insured vehicle during work hours. Will travel in the assigned region for individual meetings and outreach activities. Mileage is reimbursed.
12. Ability to work a flexible schedule to attend community events, including some night and weekend hours for events.
13. Participates in the set-up, registration, time-keeping, and clean-up of events.
14. Attend outreach events that positively promote programs under the Help Me Grow branded name.
15. Collaborates with regional outreach coordinators to learn, share, and implement any effective strategies used to connect with families and referral sources.
16. Attends committee meetings as assigned.
17. Any other duties assigned by the Superintendent.

 
REQUIRED ETHICAL AND PROFESSIONAL ATTRIBUTES AND BEHAVIORS
 

1. Is regular and prompt in attendance.
2. Seeks opportunities to improve skills and grow professionally.
3. Prepares an annual professional development plan that links professional growth with MVRCOG and other assigned goals.
4. Attends and actively participates in all required/assigned training sessions, meetings and other responsibilities.
5. Provides quality service to both internal and external colleagues and customers.
6. Seeks opportunities to participate as a productive member of MVRCOG, school district, and other committees and teams.
7. Generates internal and external support for MVRCOG services.
8. Represents the MVRCOG with professionalism at all times.
9. Demonstrates at all times integrity and ethical behavior.
10. Responds quickly to directions for improvement from supervisors.
11. Maintains confidentially in all job related discussions and communications.

 
OTHER EXPECTATIONS AND DEMONSTRATED SKILLS AND ABILITIES:
 

1. Possesses a valid state issued driver's license and/or government issued ID.
2. Reads, analyzes and interprets data and reports.
3. Writes reports, correspondence and other appropriate communiques.
4. Presents information and responds to questions effectively and efficiently.
5. Prioritizes tasks, requirements and expectations in order to perform to a standard of excellence in service.

 
 WORKING CONDITIONS:
Exposure to the following situations may range from remote to frequent based on circumstances and factors that may not be predictable. 

1. Duties may require bending, crouching, kneeling, reaching, and standing.
2. Duties may require lifting, carrying, and moving work-related supplies/equipment, up to 50 pounds.
3. Duties may require operating and/or riding in a vehicle.
4. Duties may require traveling to meetings and work assignments.
5. Duties may require working in proximity to moving mechanical parts.
6. Duties may require using a computer keyboard and monitor.
7. Duties may require wearing protective clothing and using safety equipment.
8. Duties may require working extended hours.
9. Duties may require working under time constraints to meet deadlines.
10. Potential for exposure to adverse weather conditions and temperature extremes.
11. Potential for exposure to air-borne particulates, chemical irritants, combustible materials, electrical hazards, equipment vibrations, noises, and odors.
12. Potential for exposure to blood-borne pathogens and communicable diseases.
13. Potential for interaction with aggressive, disruptive, and/or unruly individuals.

 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.