Housekeeper/Laundry Attendant

Job Title: Housekeeper /Laundry Attendant

Department: Housekeeping

Reports To: General Manager / Manager on Duty

FLSA Status: Non-Exempt

Position Summary

The Housekeeper is responsible for cleaning and maintaining guest rooms, public areas, and hotel facilities in accordance with company standards, policies, and procedures. This role ensures a clean, safe, and welcoming environment for all guests while promoting a strong commitment to exceptional guest service.

Essential Duties and Responsibilities

· Demonstrate and promote a 100% commitment to guest satisfaction and associate experience.

· Clean assigned guest rooms to brand and company standards, including making beds, changing linens, replacing towels and amenities, cleaning bathrooms, and sanitizing surfaces.

· Maintain cleanliness of hallways, lobbies, stairwells, laundry, vending areas, and other common spaces.

· Perform laundry duties as needed (washing, drying, folding, and restocking linens).

· Stock and maintain housekeeping carts, storage rooms, and laundry areas.

· Report all maintenance issues, safety hazards, damaged items, or lost & found property promptly to management.

· Provide courteous, professional service in response to guest requests while respecting privacy and security.

· Comply with all safety, security, and sanitation policies and procedures.

· Assist with cleaning other hotel areas (breakrooms, fitness room, guest laundry, etc.) as assigned.

Qualifications

· High school diploma or equivalent preferred.

· Previous housekeeping or cleaning experience helpful; hotel housekeeping experience preferred.

· Ability to follow instructions, policies, and procedures with attention to detail.

· Effective communication skills; basic English proficiency preferred.

· Strong guest-service orientation and ability to work independently or as part of a team.

· Reliable transportation required.

· Flexibility to work varying shifts, including mornings, evenings, weekends, and holidays.

Physical Requirements

· Ability to lift, push, and pull up to 25 lbs. frequently and 50 lbs. occasionally.

· Frequent standing, walking, bending, kneeling, and reaching.

· Ability to position self to access low areas, traverse heights, and remain stable while working.

· Regular exposure to cleaning products, equipment, wet/humid conditions, and occasional outdoor weather.

· Ability to detect scents, sounds, and visual cues to ensure safe and effective performance.

Work Environment

· Hotel setting, including guest rooms, laundry facilities, and public/common areas.

· Team-oriented and guest-focused workplace.

· Moderate to loud noise levels may occur.

· Opportunities for advancement available.

Additional Information

· Full-time/Part-time position.

· Flexible schedule available (day, evening, rotating shifts).

· Employee may be asked to support additional hotel locations within a reasonable distance.

· This job description is not intended to be an exhaustive list of all duties. Responsibilities may change at any time with or without notice.

Job Types: Full-time, Part-time

Pay: From $17.50 per hour

Benefits:

• Flexible schedule

Work Location: In person

Salary : $18