What are the responsibilities and job description for the Warehouse Team Lead position at ERS-OCI Wireless?
About the Opportunity
We are hiring a Warehouse Team Lead to manage our Indianapolis fulfillment and distribution operation. As we consolidate companywide order fulfillment into a single Indianapolis hub, this role is central to that transition. You will lead daily warehouse operations, manage a small team, and ensure every order — with accurate part numbers, quantities, and documentation — ships on time and without error.
This is a working lead position. You will be on the floor alongside your team, responsible for both execution and oversight. The right candidate is organized, accountable, and holds a high standard for accuracy.
Daily Fulfillment & Distribution Operations
- Pick, pack, stage, label, and prepare outbound shipments accurately and on schedule
- Manage inbound receiving: inspect, verify, stock, and organize incoming inventory, equipment, and parts
- Coordinate with carriers, internal purchasing, and cross-functional teams on shipping readiness
- Manage fulfillment workflows and inventory data in Acumatica (ERP/WMS) daily
- Conduct cycle counts, support inventory reconciliation, and flag discrepancies immediately
- Maintain clean, labeled, organized storage areas that support efficient picking and inventory control
- Assign and prioritize work across the warehouse team based on order volume and daily priorities
- Train team members on fulfillment standards, warehouse procedures, and safety practices
- Serve as the primary point of contact for workflow questions, shipping readiness, and operational escalations
- Escalate performance, safety, or operational concerns to management
- Enforce OSHA safety requirements and company equipment handling procedures
- Operate and authorize operation of warehouse equipment per company certification standards
Required
- 2 years of experience in warehouse operations, order fulfillment, shipping/receiving, or distribution
- Demonstrated ability to lead, train, or coordinate warehouse staff
- High standard for order and inventory accuracy
- Ability to manage workflow independently without constant oversight
- Professional communication across teams and departments
- High school diploma or equivalent
- Experience with WMS, ERP, or inventory management systems — Acumatica familiarity is a plus
- Forklift or powered industrial truck experience (company certification may be required)
- Background in technical, serialized, or high-accuracy fulfillment environments
Physical Requirements
This is an active warehouse role requiring regular standing, walking, bending, reaching, and lifting up to 50 lbs. Candidates must be able to safely operate warehouse equipment when trained and authorized.
Benefits Include:
- Health, Dental, Vision Benefits
- 401(k) with Company Match
- Paid Holidays and Paid Time Off
- STD and LTD
- and more!
EEO Statement
ERS Wireless is proud to be an Equal Opportunity Employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider all applications for employment and do not discriminate on any basis protected by federal, state, or local law. All employment is decided based on qualifications, merit and business need.