What are the responsibilities and job description for the Customer Service Representative position at ERP STAFFING INC?
Join Our Team as a Customer Service Representative!Are you passionate about helping others and looking for an opportunity to grow your career in a dynamic, people-focused company? ERP Staffing, Inc. is seeking a Customer Service Representative to join our team and make a difference in the lives of our clients and employees.Who We AreAt ERP Staffing, Inc., we are more than just a staffing agency—we are a trusted partner to our clients and a career-building resource for our employees. Founded in 2010, we’ve grown into one of North America’s fastest-growing Staffing & Workforce Solution companies, with a presence in all 50 U.S. states, Canada, and India. As a Certified National Minority Business Enterprise, we are proud to champion diversity and inclusion in everything we do.Our mission is simple: to deliver superior client service while elevating our employees' careers. With a strong financial foundation and a proven track record of success, we’re committed to being a trusted advisor to our clients and a supportive partner to our team members.What You’ll DoAs a Customer Service Representative, you’ll play a vital role in ensuring our clients and employees have the best possible experience. Your responsibilities will include:- Acting as the first point of contact for client and employee inquiries, providing timely and professional assistance.- Building and maintaining strong relationships with clients and team members to ensure satisfaction and resolve any issues.- Collaborating with internal teams to ensure seamless communication and efficient service delivery.- Maintaining accurate records and documentation to support client and employee needs.- Representing ERP Staffing, Inc. with professionalism and a commitment to our mission and values.What We’re Looking ForTo succeed in this role, you’ll need:- At least 1 year of experience in customer service or a related field.- Strong communication and interpersonal skills to connect with clients and team members.- A proactive and problem-solving mindset with the ability to multitask in a fast-paced environment.- A commitment to providing exceptional service and contributing to a collaborative team culture.Why Join ERP Staffing, Inc.?At ERP Staffing, Inc., we believe in the power of diversity, community, and innovation. Here’s what sets us apart:- Diversity and Inclusion: We’re a minority-owned, diversity-certified business with a global team that values different perspectives and cultural insights.- Veteran Support: We’re proud to invest in the veteran community, helping service members transition to civilian careers through meaningful employment opportunities.- Career Growth: We’re dedicated to helping our employees grow and thrive, offering a supportive environment where your contributions are valued.Ready to Take the Next Step?If you’re ready to join a company that values your skills, supports your growth, and makes a difference in the community, we’d love to hear from you! Apply today to become a part of the ERP Staffing, Inc. family and help us continue to provide exceptional service to our clients and employees.Let’s build something great together!By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Salary : $26