What are the responsibilities and job description for the System Operations Engineer - Cloud Infra position at ERP SAVVY - Innovative SAP Solutions Partner?
ERP SAVVY is seeking a highly skilled System Operations Engineer - Cloud Infra to support and streamline deployment activities across its AWS-based cloud environments. This role is critical to ensuring scalable, secure, and cost-efficient infrastructure operations for identity and biometric solutions.
Key Responsibilities
Infrastructure Provisioning & Deployment
Technical Expertise
ERP Savvy, Americas IT Recruitment Partner, is an IT consulting and staffing company specialized in SAP services. With over 300K IT connections in our network, we are committed to providing high-quality services and solutions, building long-term partnerships, and offering competitive pricing. We focus on design, hiring, and placement to meet our clients' needs.
Key Responsibilities
Infrastructure Provisioning & Deployment
- Design and deploy secure, scalable AWS infrastructure including VPCs, subnets, route tables, and NAT gateways.
- Configure and manage Network Load Balancers (NLBs) and Application Load Balancers (ALBs).
- Deploy and manage infrastructure within AWS EKS clusters using Infrastructure as Code (IaC) with Terraform.
- Automate provisioning and configuration tasks using GitLab CI/CD pipelines.
- Develop and maintain Datadog dashboards for real-time system monitoring, performance metrics, and alerting.
- Implement logging and monitoring best practices to ensure high availability and rapid incident response.
- Create detailed operational playbooks, runbooks, and troubleshooting guides.
- Document infrastructure architecture, data flows, IAM roles, KMS keys, and Active Directory (AD) group mappings.
- Maintain version-controlled documentation in Confluence or similar platforms.
- Implement and maintain IAM policies, security groups, and encryption standards aligned with compliance requirements.
- Support CFIUS clearance processes and ensure infrastructure meets U.S. federal security standards.
- Participate in security audits and remediation efforts.
- Analyze cloud usage patterns and recommend cost-saving strategies.
- Implement tagging strategies and resource lifecycle policies to control cloud spend.
- Work closely with DevOps, Security, and Application teams to support deployment pipelines and production readiness.
- Participate in sprint planning, standups, and cross-functional reviews to align infrastructure goals with business needs.
- Fully deployed and documented AWS infrastructure (VPCs, ALBs, NLBs, EKS, domain controllers).
- Operational documentation including playbooks and troubleshooting guides.
- Infrastructure diagrams and access control documentation.
- Cost-optimized, resilient, and scalable cloud environments.
Technical Expertise
- 6 years of experience in cloud infrastructure engineering, with a focus on AWS.
- Proficiency in AWS services: EC2, ALB/NLB, FSx, EKS, IAM, KMS, Route 53.
- Strong experience with Terraform and GitLab CI/CD.
- Familiarity with monitoring tools such as Datadog, CloudWatch, or Prometheus.
- Proven ability to design and implement scalable, fault-tolerant infrastructure.
- Deep understanding of networking concepts: VPC, subnets, routing, DNS, VPNs.
- Experience with Active Directory integration and domain controller setup.
ERP Savvy, Americas IT Recruitment Partner, is an IT consulting and staffing company specialized in SAP services. With over 300K IT connections in our network, we are committed to providing high-quality services and solutions, building long-term partnerships, and offering competitive pricing. We focus on design, hiring, and placement to meet our clients' needs.
