What are the responsibilities and job description for the Salesforce Practice Business Director position at EROS Technologies Inc?
Position: Practice Business Director, Salesforce
Duration: Full time
Location: Santa Clara, CA
The primary measurement of success for this role will be expansion of Client's Salesforce Practice Revenues. The practice's scope includes the full suite of Salesforce cloud offerings - the core Salesforce clouds (Sales Cloud, Service Cloud, Experience Cloud, the industry clouds, etc.) but also MuleSoft, Marketing Cloud, Data Cloud and Net Zero Cloud. Client offers both Salesforce consulting services and also has AppExchange applications (most notably Client Warranty).
Responsibilities include:
- Lead efforts to sell new consulting business, working along with Client's Sales teams (from our vertical industry teams). Coordination with Client's Delivery Team, who own delivery of sold services engagements during the sales cycle (to ensure alignment as new deals are signed).
- Devising innovative strategies to a). Create innovative and differentiated offerings aligned with Salesforce’s strategy b). grow the consulting services revenues c). leading the strategy to grow the consulting business with the existing customers and to win new customers in the USA and internationally.
- Creating, promoting and driving sales of new go to market offerings related to Salesforce.
- Manage and mentor Client's Salesforce Alliance Director, networking with Salesforce to increase Client's visibility and creditability within their organization - including building relationship within the Salesforce industry teams that align to Client's vertical focuses (Manufacturing, Financial Services, Media, Retail, etc.).
- Working with Client's Marketing team to execute campaigns aimed at building Client's Salesforce brand and generating leads.
- Upward reporting to Client Management (tracking to plans…).
- Coordinating with the Salesforce Delivery Team and the People Management Group at Client regarding of recruitment and retention of Salesforce Practice Team members.
What you will need to be successful in this capacity:
- 12 years of professional experience with past 5 years in an practice leadership role with proven record of practice growth.
- Bachelor’s degree,
- Exposure and familiarity with Salesforce, as evidenced via Salesforce certifications and directly relevant work experience.
- Exposure and familiarity with the Salesforce partnership consulting program.
- Flexibility to work in a global company (collaborating with resources based in North America, India, Europe, Mexico, etc.)
- Travel (to Client's, customer and prospect locations) is required (including some international travel),
- Desirable - relevant business experience in key targeted Client industries (Financial Services, Manufacturing, Media…),
- Desirable - experience with relevant Salesforce Industry Clouds (FSC, Manufacturing Cloud, Automotive Cloud, Media Cloud…),