What are the responsibilities and job description for the Executive Assistant position at EROAD?
We’re looking for a highly organized and proactive Executive Assistant (EA) to support our North American executive leadership team. This is a high-impact role that combines administrative excellence, operational coordination, and strategic partnership — helping ensure our leaders are focused, prepared, and operating efficiently across a fast-moving, global business.
Key Responsibilities
Executive Support
You’re someone who thrives in a fast-paced, dynamic environment. You anticipate needs before they arise, take ownership, and make things happen without waiting to be asked twice. You’re professional, composed under pressure, and thrive in a culture that values accountability, precision, and trust.
Qualifications And Experience
Key Responsibilities
Executive Support
- Provide daily administrative and logistical support to the North American executive team, including the Chief Customer Officer, Chief Product Officer, and other senior leaders.
- Manage complex and dynamic calendars across multiple time zones (North America, ANZ, and Manila).
- Coordinate travel arrangements, expense management, and itineraries for executive and customer-facing engagements.
- Prepare meeting agendas, take notes, and track follow-up actions for leadership and cross-functional meetings.
- Support preparation for internal and external meetings — including Board and customer presentations — by gathering materials, aligning stakeholders, and ensuring deliverables are ready on time.
- Partner with global executive assistants and the office operations team to ensure smooth coordination of meetings, site visits, and events across regions.
- Maintain confidentiality and discretion in handling sensitive business information.
- Draft and manage executive correspondence, announcements, and internal communications on behalf of the leadership team.
- Act as a first point of contact and liaison between executives and internal/external stakeholders.
- Support cross-functional initiatives that drive communication, alignment, and delivery within the North American leadership group.
- Assist in coordinating regional leadership offsites, customer visits, and major operational or cultural initiatives.
- Track progress on key priorities and help ensure accountability on follow-ups.
- Contribute to the continuous improvement of executive operations and administrative processes.
You’re someone who thrives in a fast-paced, dynamic environment. You anticipate needs before they arise, take ownership, and make things happen without waiting to be asked twice. You’re professional, composed under pressure, and thrive in a culture that values accountability, precision, and trust.
Qualifications And Experience
- 5 years of experience supporting senior executives in a global or fast-paced technology, SaaS, or logistics environment.
- Strong organizational, time management, and problem-solving skills.
- Exceptional attention to detail and follow-through.
- Excellent written and verbal communication skills.
- Proficient in Microsoft 365, Teams, and other collaboration tools (e.g., Concur, Zoom, Slack).
- Ability to manage multiple priorities across time zones and stakeholders.