Investigator (O-5 Billet) Non-Supervisory

The Investigator position within ICE Health Service Corps (IHSC) involves conducting administrative investigations at detention facilities, including health care complaints, morbidity/mortality incidents, and staff misconduct. Requires a clinical license, investigative skills, knowledge of ICE standards, and travel.

This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Qualifications:

PHYSICAL DEMANDS:

1. May be exposed to stressful situations while completing assignments.
2. Sitting and/or standing for extended periods of time (6-10 Hours).
3. Lifting and carrying: investigative equipment (e.g., laptop computer, portable printer, office supplies and documents), personal luggage, patients with assistance.
4. Average manual dexterity for computer operation.
5. Phone use for extended periods of time.
6. Must be able to wear N-95 respirators.
7. Required to perform CPR standing or kneeling.

Responsibilities:

DUTIES AND RESPONSIBILITIES:

1. Conducts prompt, equitable, and impartial administrative investigations (e.g., referred medical complaints, patient morbidity and mortality, and alleged staff misconduct). Researches and applies relevant policies/standards, conducts interviews, reviews and gathers evidence, and writes reports of investigative findings; audiences include senior leadership, external agency and department stakeholders, congress, and the general public.
2. Tracks, calculates, and documents time and costs for investigative activities.
3. Assists regional senior investigator with reviewing unit operations, and as appropriate, recommends strategies to accomplish workload, improve performance, and achieve unit efficiencies.
4. Judgmental failure can result in incomplete or ineffective investigations, inaccurate findings, and inappropriate corrective or disciplinary actions. This may negatively impact the work of subordinate investigators, impair employees' faith in the accountability process, bring discredit to the agency, or damage the public's opinion of the agency's health care delivery system.
5. The purpose of work contacts is primarily to collaborate, explain, and interpret policies and programs within the mission of the unit. In addition, work contacts include agency senior officials and contract detention facility leadership for the purpose of planning and conducting on-site investigations within the mission of the organization.