What are the responsibilities and job description for the Program Manager – Critical Risk Management & Safety Transformation position at erm?
The Program Manager will be responsible for the day-to-day orchestration and delivery of complex CRM and safety culture transformation programmes, ensuring disciplined execution across sites, workstreams, and stakeholders. This role is the engine of delivery, translating strategy into action, tracking progress, resolving issues, and maintaining momentum over multiyear programmes. Key responsibilities Programme delivery & coordination Manage end‑to‑end delivery of CRM programmes across multiple sites and workstreams Develop and maintain detailed programme plans, milestones, and dependencies Coordinate site assessments, training, coaching, surveys, and governance forums Ensure delivery remains aligned to agreed objectives, timelines, and outcomes Performance tracking & reporting Track progress against CRM maturity, behavioral indicators, and control effectiveness Integrate insights from site assessments, surveys, and verification data Prepare clear, executive‑ready reports for steering committees and senior leadership Highlight risks, issues, and corrective actions early and transparently Stakeholder management Act as the primary coordination point between ERM, client teams, and delivery partners Support site leaders and supervisors in understanding programme expectations Ensure consistency of messaging, tools, and approaches across locations Facilitate problem‑solving where operational realities challenge programme design Quality and discipline Ensure that CRM activities remain focused on fatal risk reduction, not compliance volume Maintain discipline around action closure, escalation, and follow‑through Support the Senior Director in ensuring consistency and technical integrity of delivery Capture lessons learned and feed them back into programme refinement Experience and background Essential 8–12 years of experience in safety, risk management, or operational improvement roles Experience managing large, multi‑site programmes in metals or mining environments Solid understanding of critical risk management, safety systems, and field execution Strong programme management skills, including planning, tracking, and reporting Comfort operating between frontline teams and senior leadership Highly desirable Experience supporting or implementing CRM / CCM programmes Exposure to international mining operations or global programmes Consulting or advisory experience alongside operational delivery What success looks like Programme runs with clarity, pace, and discipline Site teams know exactly what is expected and by when Leaders have clear visibility of progress and issues CRM activities translate into real behaviour and control improvements APAC Ready to Lead Way At ERM, your work creates impact that matters, helping global organizations tackle the most pressing sustainability challenges while shaping a better future for communities and the environment. Our vision is to empower you to grow, lead, and innovate alongside world-class clients on transformative projects. We prioritize wellbeing, continuous learning, and an inclusive culture where collaboration, expertise, and purpose drive meaningful impact. At ERM, diverse perspectives are celebrated, and innovation thrives. If you’re ready to make sustainability your mission and build a career that creates lasting change, your journey starts here You can apply for this role through Careers or through the internal careers portal if you are a current employee. Discover Life at ERM Curious about our culture and what makes ERM a great place to grow your career? Explore these resources to learn more about our people, values, and the impact we create: Talent Brochure: TM - Candidate brochure Life at ERM: Life at ERM At ERM, sustainability is our business. We are the world’s largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world’s leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM’s purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a “boots to boardroom” leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet. 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