Managing Consultant, Change Management and Continuous Improvement

ERM is seeking a highly skilled and experienced Managing Consultant to provide expert change management support for our clients. The ideal candidate will demonstrate a proven track record in change management, project management, process improvement, and/or organizational design.

This role will play a crucial part in guiding our clients through transformative business initiatives, ensuring seamless transitions, and fostering a culture of continuous improvement.

Change Management Support is a strategic role focused on guiding organizations through transformative projects by leveraging expertise in project management, process improvement, and organizational design. This position is responsible for developing and executing change management strategies, driving successful adoption of new systems, and fostering strong client relationships. Through collaboration with leadership and hands-on facilitation, the consultant ensures organizational readiness for change, mitigates risks, and delivers measurable results that enhance business performance.

Responsibilities:

• Lead and manage change management projects for diverse clients, ensuring successful adoption of new processes and systems.
• Develop and implement change management strategies and plans that maximize employee adoption, minimize resistance, and drive measurable results.
• Collaborate with senior leadership and stakeholders to assess organizational readiness and identify potential risks and mitigation strategies.
• Design and facilitate workshops, communications, and training sessions to support change initiatives.
• Leverage business development and commercial expertise to identify new opportunities for client engagement and growth. Build and nurture strong client relationships, contribute to proposal development, and support commercial negotiations to drive strategic business outcomes.
• Oversee project planning, execution, monitoring, and delivery, ensuring projects are completed on time, within scope, and within budget.
• Analyze and improve business processes, identifying inefficiencies and recommending solutions that enhance organizational performance.
• Support organizational design efforts, including structure realignment, role definition, and workforce transition planning.
• Track and report on key change management metrics and project deliverables to clients and internal leadership.
• Coach and mentor junior consultants and client teams in best practices for change management and process improvement.
  
  

Qualifications and Experience:

• Bachelor’s degree in Business Administration, Organizational Development, or related field; Master’s degree preferred.
• Minimum of 7 years of experience in change management, management consulting, or a related field.
• Demonstrated experience managing complex projects from initiation to completion, preferably in a consulting environment.
• Demonstrated commercial acumen in leading change management initiatives, including identifying organizational impacts, developing change strategies, and supporting the implementation of new business processes and service offerings. Successfully managed client accounts, facilitated stakeholder engagement, and collaborated with cross-functional teams to achieve project objectives and drive sustainable organizational change.
• Strong background in process improvement methodologies (e.g., Lean, Six Sigma) and/or organizational design principles.
• Excellent stakeholder engagement, communication, and facilitation skills.
• Proven ability to analyze data, identify trends, and develop actionable insights.
• Change management certification (e.g., Prosci, ACMP) and/or project management certification (e.g., PMP, Prince2) is highly desirable.
• Ability to work collaboratively across all levels of an organization and manage multiple priorities simultaneously.
• This position is not eligible for immigration sponsorship.
  
  

Key Competencies:

• Leadership and influence
• Strategic thinking
• Problem-solving and analytical skills
• Adaptability and resilience
• Excellent written and verbal communication
• Client orientation and relationship building
  
  

For the Managing Consultant, Change Management and Continuous Improvement position, we anticipate the annual base pay of $X – $Y (USD). An employee’s pay position within this range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We also may have instances where employee’s fall outside of the range based on the factors noted above. This job may be eligible for bonus pay (casual and fixed term/flex force employees are NOT bonus eligible).

We offer a comprehensive package of benefits including paid time off, paid parental leave, medical, dental, vision, life, disability and AD&D insurance, 401(k) or RRSP/DPSP, and any other benefits to eligible employees as applicable.

You can apply for this role through https://www.erm.com/careers/apply/ or through the internal careers portal if you are a current employee.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!