What are the responsibilities and job description for the Patient Service Rep, Full-time, Outpatient Rehab, EWCH, Murphy, NC position at Erlanger?
Job Summary:
Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments.
Education:
Required:
High school diploma or equivalent
De-escalation training if applicable
Preferred:
Experience:
Required:
Two years of experience in customer service or reception, preferably in a health care environment. Computer skills and working knowledge of computers and Microsoft Windows and Office applications.
Preferred:
Position Requirement(s): License/Certification/Registration
Required: NA
Department Position Summary:
Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. Obtain precertification/authorization for in-office procedures and out-patient studies.
Erlanger Western Carolina Hospital Murphy, NCPatient Service Rep
Standard Hours
Regular
Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments.
Education:
Required:
High school diploma or equivalent
De-escalation training if applicable
Preferred:
Experience:
Required:
Two years of experience in customer service or reception, preferably in a health care environment. Computer skills and working knowledge of computers and Microsoft Windows and Office applications.
Preferred:
Position Requirement(s): License/Certification/Registration
Required: NA
Department Position Summary:
Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. Obtain precertification/authorization for in-office procedures and out-patient studies.
Erlanger Western Carolina Hospital Murphy, NCPatient Service Rep
Standard Hours
Regular