What are the responsibilities and job description for the Healthcare Collections Analyst position at ERISA Recovery?
Entry-Level Hospital AR Collections Analyst
(No Surprises Act exposure a plus; training provided)
ERISA Recovery is seeking a motivated entry-level AR Hospital Collections Analyst to join our healthcare revenue cycle team. This role is ideal for candidates looking to build experience in medical billing, insurance follow-up, and hospital accounts receivable.
Job Summary
The AR Hospital Collections Analyst supports the resolution of outstanding hospital accounts receivable by working with insurance payers and internal teams. This role focuses on claim follow-up, denial research, and accurate account documentation. Training will be provided on billing regulations, including the No Surprises Act (NSA).
Key Responsibilities
- Accounts Receivable Support
- Review assigned AR accounts to help resolve outstanding balances
- Follow up with insurance companies on unpaid or underpaid claims
- Research claim denials and assist with corrections or resubmissions
- Support appeal processes using established guidelines
- Ability to verify IN/OP Network benefits
- Managed Medicaid/Medicare experience
No Surprises Act (NSA) Support-A plus
- Assist with accounts impacted by the No Surprises Act under team guidance
- Follow internal workflows for out-of-network and emergency service billing
- Help gather documentation for dispute resolution processes (e.g., IDR cases)
Communication & Coordination
- Communicate with insurance representatives regarding claim status
- Work with internal billing, coding, and registration teams to resolve issues
- Provide basic account information when needed
Documentation & Reporting
- Maintain accurate notes in AR/billing systems
- Track account activity and follow-up actions
- Assist with basic AR reporting as needed
Compliance
- Follow HIPAA and company policies
- Adhere to payer guidelines and billing procedures
Required Qualifications
- Basic understanding of medical billing or willingness to learn
- Strong attention to detail and organizational skills
- Experience with verifying in/out of network benefits
- Experience with working Medicare & Medicaid Managed Care
- Ability to manage repetitive tasks while meeting productivity expectations
- Comfortable working both independently and as part of a team
- Negotiating skills
Preferred (Not Required)
- Exposure to medical billing, insurance claims, or AR processes
- Familiarity with systems such as Epic, Cerner, or Meditech
- Basic knowledge of CPT/ICD coding
- Strong communication and problem-solving skills
Full-Time-On-Site only
ERISA Recovery is an Equal Opportunity Employer
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Hospital (UB-04) appeals: 1 year (Preferred)
Ability to Commute:
- Plano, TX 75093 (Preferred)