Law Firm Administrator / Operations Manager

Company Description

For more than 25 years, our boutique firm has focused exclusively on trademark protection for entrepreneurs, small businesses, and growing brands. We’re known for being clear, client-friendly, and deeply experienced – with thousands of successful trademark registrations, more than 250 five-star reviews, flat-fee pricing, and proprietary docketing technology that streamlines our work. We are a dynamic firm that emphasizes continuous improvement, quality service delivery, leveraging technologies, a healthy work-life balance, and a commitment to community service.

Role Description

Ware seeking an experienced Law Firm Administrator to help lead the operational side of their trademark law firm. As they continue to grow from a team of five, they are looking for a hands-on operational leader who thinks strategically, tackles challenges head-on, and ensures that internal systems, team support, and infrastructure scale alongside their success.

This role works closely with the Founding Partner to oversee day-to-day operations and drive improvements across HR, technology, marketing, and administration.

More About The Opportunity

We are seeking an experienced Law Firm Administrator to provide comprehensive operational leadership across our Human Resources, Information Technology, Project Management, and Office Services functions. Partnering closely with Firm leadership, this role is essential to ensuring efficient day-to-day operations, supporting continued growth, and driving strategic organizational planning.

Key Responsibilities

• Operations: Direct and optimize day-to-day Firm operations across HR, IT, Marketing, and Office Services.
• Marketing and KPIs: Provide support and guidance to Chief Marketing Officer, and track Firm’s goals with KPIs.
• Human Resources: Help oversee Firm policies and HR programs, including recruitment, performance management, and employee relations.
• Financial Support: Assist leadership in overseeing bookkeeping contractor and general finance coordination.
• Technology & Process: Support the implementation of new technology, including AI, and drive continuous process improvements while maintaining the level of personal service that our clients expect.
• Vendor Management: Manage vendor relationships, facilities, and operational resources to ensure strong internal service delivery.
• Culture Champion: Foster a collaborative, inclusive, and solution-oriented Firm culture.

Qualifications

The ideal candidate is a detail-oriented, hands-on, results-driven leader who thrives in a collaborative, professional services environment and is committed to continuous improvement and operational excellence.

Industry Knowledge: Strong understanding of law firm operations, finance coordination, and technologies.

Skills: Excellent organizational, communication, and problem-solving skills with a hands-on approach.

Education: Real world experience is valued as much or more than education. Bachelor’s degree preferred; CLM designation and ALA membership a bonus.

Details

This is a full-time position, with a hybrid schedule:

• 3–4 days per week in the office
• Office located in Falls Church, Virginia, outside of Washington, DC, near Metro and bus lines.

Compensation & Benefits

Salary: $95,000 to $125,000 annually (depending on experience and qualifications). This range represents the Firm’s good faith estimate of the compensation for this role at the time of posting. Final compensation will be determined based on relevant experience, skills, and internal equity considerations. This position is also eligible for performance-based bonus consideration.

Comprehensive Benefits Package Includes:

• Medical, dental, and vision coverage
• 401(k) with employer contribution
• Generous Paid Time Off (PTO) and paid holidays
• Professional development support

The pay range for this role is:

95,000 - 125,000 USD per year(Falls Church, VA)