Housing Support Specialist

The Housing Support Specialist provides intake and direct case management services to priority consumers who are in need of subsidized housing.

Job Duties Include:

• Providing intake and authorization for consumers in the Continuum of Care (COC) program (COC).
• Sharing information and referral procedures with potential applicants and other community members regarding Shelter Plus Care programming.
• Managing grant funds that provide subsidized housing opportunities for persons with drug and alcohol and/or mental health concerns.
• Identifying landlords and properties that are appropriate for inclusion within the Shelter Plus Care Program housing options.
• Referring consumers to the other designated specialists for mental health assessment, and assisting consumers with accessing additional supportive services, as needed.
• Working with the Erie County Office of Drug & Alcohol to assist consumers in receiving any needed treatment.
• Providing direct case management services to priority consumers in the COC Program.
• Assisting consumers through the application process for subsidized housing through education and preparation of necessary documentation, as well as attendance at appointments.
• Supporting consumers through appeal processes, as appropriate.
• Developing strong working relationships with the City of Erie Housing Authority, the Erie County Housing Authority, and HANDS for advocacy on behalf of priority consumers.
• Documenting all contacts with or on behalf of clients in the clinical record, as required by department protocol.

Qualifications:

• Bachelor’s Degree and one year behavioral health experience or any equivalent combination of training and experience.
• Knowledge of Drug and Alcohol system and recovery community preferred.
• Must have valid driver’s license and own transportation.
• FBI/Act 33/34 clearances required.

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Do you use any tobacco products?

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Erie, PA 16502: Relocate before starting work (Required)

Work Location: In person