What are the responsibilities and job description for the Customer Solution Manager RAN Hardware position at Ericsson?
Location Expectations: Morristown, NJ and Plano, TX
Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position.
About this opportunity:
We are now seeking a Technical Customer Solution Manager specializing in mobile telecommunications 5G/4G Radio Access Network HW, and Site Solutions, to provide expertise in existing and future products and solutions.
In this role, you will be guiding the roadmap requirements and aligning them with Ericsson strategic priorities, providing strong value argumentation, and interacting with the Commercial and Delivery organizations as part of the Core 3 team.
What you will do:
- Be a part of a major CU Radio HW program with team and based in Ericsson office in Morristown, NJ; or Plano, TX.
- Position Ericsson as a technology leader, communicate and discuss Ericsson's technology strategy and vision with customers across HQ and Markets
- Ensure that customer feedback and requirements are effectively addressed by the different Product Lines
- Provide sales support expertise, conduct in-depth technical discussions with customers
- As a member of Core 3, provide sales support for specific deals, respond to RFx, propose solutions covering customer requirements, and present to internal and external stakeholders
- Contribute to knowledge sharing, ensure the customer vision & strategy, including implications on Ericsson's technology and solutions, is communicated to those in need at the Business Unit and Product Development Unit
- Secure timely delivery of customer's critical products and solutions following through the FOA process
- Customer Engagement focusing on identifying business opportunities, creating value propositions, and engaging customers at an early stage to maximize market and sales
The skills you bring:
- Bachelor's or Master's degree in Business, Operations, Engineering, Computer Science, IT, or other relevant technical/science discipline.
- Experience from Technical Pre-sales, Development, or Service Delivery (Post-sales), more than 7 years
- Deep understanding of RAN HW platforms, classic Radio, M-MIMO, mmW, RAN compute.
- Deep understanding of HW development process.
- Deep understanding of new HW introduction process with major CSP's
- Proven ability to translate Customer's operational and business requirements into actionable product features and solutions.
- Domain experience: Experience in 5G/4G Radio Access Network, IP, and Cloud knowledge
- Business Understanding
- Team player with very good collaboration skills
- Excellent communication skills
- Ability to travel up to 35% of the time
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Morristown
Job details: Domain Sales Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is
* NJ: $148,800 - $186,000
Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson's Sales Incentive Plan. Actual payouts are based on performance of the business against the unit's objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer.
We do not discriminate based on race, color, gender, sexual orientation, transgender status, gender identity and/or gender expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law, as applicable, and/or Ericsson’s policies.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.dallas@ericsson.com. or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.