Farmers Insurance Customer Service

Join a team that cares about our customers and you! Opportunity to be a part of a long time family business. ERICK WEINGART INSURANCE AGENCY INC Farmers Insurance in Glenview, Illinois, is looking for a detailed and organized individual with excellent time management skills to join our team as a Full-Time customer service representative. You will be responsible for helping our clients with their personal insurance policies, cross selling other lines of insurance, supporting our team to ensure our office operations continue to run smoothly, conducting administrative tasks such as maintaining records, managing schedules, and providing support to other team members as needed. Multitasking and prioritizing are essential for this role. We pride ourselves on our personal relationships with our clients and teamwork so if this sounds like the environment for you, apply today!

Salary Range: $40,000.00 - $60,000.00 per year

Annual Base Salary Based on Experience

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• A Property & Casualty insurance license is preferred. Must obtain within 30 days of hire.
• No insurance experience required but must be willing to learn
• Enthusiasm, optimism, and a willingness to see the good in every situation.
• Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
• Ability to take initiative, be proactive, and think outside the box.

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Complete Evidence of Insurance requests.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Develop and maintain client relationships.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Handle customer renewals.
• work with a variety of insurance software and web sites.

ERICK WEINGART INSURANCE AGENCY INC is a distinguished Farmers Insurance agency committed to providing expert guidance and comprehensive solutions for life, auto, home, and commercial insurance needs. We prioritize integrity, exceptional service, and building lasting client relationships. Join our dedicated team and help protect what matters most.