What are the responsibilities and job description for the Personal Lines Sales Manager position at ERIC W SNYDER INSURANCE?
Join a team that cares about our customers and you! EWS Insurance is looking for an experienced and committed individual to join our team as a Personal Lines Sales Manager. As a cornerstone of our Insurance Sales team, you will play a pivotal role in fostering and maintaining client relationships while spearheading sales initiatives. Your responsibilities will involve leading a dynamic team, implementing sales strategies, and driving client engagement to ensure EWS Insurance remains a trusted advisor for our clients. In this position, you will play a vital role in managing and growing our customer base. Our ideal candidate is passionate about sales, committed to exceptional customer service, and enthusiastic about leading personal interactions and operations.
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Parental Leave
Hands on Training
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Retirement Plan
Responsibilities
- Lead, mentor, and motivate a team of personal lines customer service agents, ensuring individual and team targets are met.
- Provide expert advice to potential clients, customizing insurance solutions that meet their unique needs.
- Design and implement effective sales strategies to drive growth and profitability in the personal lines sector.
- Develop and maintain strong relationships with clients, ensuring their satisfaction and retention.
- Serve as the main point of contact for the Personal Lines team, handling inquiries with qualifying new business, claims, and underwriting decisions.
- Support agency owner in hiring and training new Personal Lines team members.
- Stay informed about industry trends and competitive products, enhancing the team's knowledge and service quality.
- Work with agency owner to track and report on sales and service metrics and performance, making data-driven decisions to enhance productivity.
- Collaborate with agency owner in setting, tracking, and achieving Personal Lines goals.
- Address individual agent performance/feedback when needed and discuss team performance with agency owner on a regular basis.
- Build and maintain rapport with customer service agents, clients and underwriters.
Requirements
- Education: High School degree is preferred; a bachelor's degree in Business, Finance, or a related field is an added bonus
- Licensing: Must hold a valid property & casualty and life & health insurance license (if no current life and health license, must be willing to complete testing to acquire this)
- Experience: Has 5 years of experience in an insurance sales or managerial role, preferably within personal lines.
- Leadership Skills: Demonstrated ability to lead, mentor, and develop a team effectively.
- Communication: Excellent verbal and written communication skills.
- Customer Service: Strong focus on delivering a superior customer experience.
- Problem-Solving: Ability to identify solutions to complex problems quickly and efficiently.
- Self-motivated with initiative, integrity, and thoughtfulness