What are the responsibilities and job description for the Salesforce Administrator position at ERGOS Technology Partners, Inc.?
ERGOS Technology Partner
Salesforce Administrator
Westlake, TX
ERGOS Technology Partners is an international managed IT services provider headquartered in Houston, Texas, delivering end-to-end computer support and services to businesses and organizations of all sizes across the country. We are seeking a Salesforce Administrator to support one of our clients headquartered in Westlake, TX.
In this role you will serve as the operational backbone of the Salesforce environment - managing users, configurations, automations, and integrations that power day-to-day business activity. You bring 1 to 2 years of hands-on Salesforce administration experience, a detail-oriented approach to data and process management, and the interpersonal skills to collaborate effectively with business stakeholders and technical teams alike.
Responsibilities
Headquartered in Houston, Texas, ERGOS Technology Partners is an international provider of managed IT services specializing in end-to-end computer support and services for businesses and organizations of all sizes. Our highly trained professionals work tirelessly to ensure efficient operations, secure data resources, reliable systems, and exceptional customer service - and we hold every member of our team to that same standard.
Salesforce Administrator
Westlake, TX
- On-Site
- Full-Time
ERGOS Technology Partners is an international managed IT services provider headquartered in Houston, Texas, delivering end-to-end computer support and services to businesses and organizations of all sizes across the country. We are seeking a Salesforce Administrator to support one of our clients headquartered in Westlake, TX.
In this role you will serve as the operational backbone of the Salesforce environment - managing users, configurations, automations, and integrations that power day-to-day business activity. You bring 1 to 2 years of hands-on Salesforce administration experience, a detail-oriented approach to data and process management, and the interpersonal skills to collaborate effectively with business stakeholders and technical teams alike.
Responsibilities
- Administer and maintain Salesforce environments, users, roles, profiles, and permissions
- Create and manage reports, dashboards, workflows, validation rules, and automation
- Support Salesforce integrations and third-party connected applications
- Troubleshoot Salesforce access, data, and workflow issues
- Manage user onboarding, deactivation, and permission assignments within Salesforce
- Assist with data imports, exports, cleanup, and integrity validation
- Collaborate with business teams to gather requirements and improve workflows
- Support change management, testing, and deployment activities
- Monitor Salesforce system health and user adoption
- Maintain documentation for Salesforce processes and configurations
- Assist with process automation and operational efficiency initiatives
- 1 to 2 years of Salesforce administration experience in a business or enterprise environment
- Proficiency in Salesforce configuration: objects, fields, page layouts, record types, and permission sets
- Experience building reports, dashboards, workflows, and validation rules
- Familiarity with Salesforce Flow or Process Builder for automation
- Working knowledge of data management tools: Data Loader, Data Import Wizard, and deduplication processes
- Understanding of Salesforce security model including profiles, roles, and sharing rules
- Strong attention to detail and commitment to data accuracy and integrity
- Ability to translate business requirements into Salesforce configurations without custom development
- Excellent verbal and written communication skills; comfortable engaging with both technical and non-technical stakeholders
- Salesforce Administrator certification (ADM 201) preferred; equivalent demonstrated experience considered
- Experience in the insurance or financial services industry is a plus
- Health, dental, and vision insurance
- Life insurance
- 401(k)
- Paid time off
Headquartered in Houston, Texas, ERGOS Technology Partners is an international provider of managed IT services specializing in end-to-end computer support and services for businesses and organizations of all sizes. Our highly trained professionals work tirelessly to ensure efficient operations, secure data resources, reliable systems, and exceptional customer service - and we hold every member of our team to that same standard.