What are the responsibilities and job description for the Propane Service Manager - Lampton Love Gas Company position at Ergon, Inc?
PLEASE NOTE: Pay ranges or amounts listed on third-party job sites are not provided by Ergon Inc. or affiliated companies and may not reflect actual compensation. Pay will be discussed during the interview process and is based on qualifications and experience.
Position Title: Propane Service Manager
Reports to: Branch Manager
Lampton Love Gas Company in Richland, MS is a family-owned business with more than 70 years of experience serving homes and businesses across the Southeast. With over 30 locations in 4 states, we are a relationship-driven organization built on strong connections with our employees, customers, and communities. As part of the Ergon family of companies, we combine the responsiveness and personal touch of a family business with the resources and professionalism of a larger organization. Our culture emphasizes safety, integrity, and teamwork, and we are dedicated to supporting employee growth while delivering exceptional service.
Job Summary:
Step into a leadership role where your expertise drives real impact. Lampton Love Gas Company is looking for a Service Manager who's ready to take ownership of operations, lead a skilled team, and deliver top-tier service to our customers. This isn't just about managing it's about building a culture of safety, excellence, and reliability in a fast-moving, hands-on environment. If you thrive on solving problems, leading from the front, and making systems run better every day, this role is for you.
Key Responsibilities:
- Own the service operation – Lead all service activities including installations, maintenance, repairs, and inspections
- Lead and develop your team – Hire, train, schedule, and mentor service technicians to perform at their best
- Drive safety and compliance – Ensure full adherence to DOT, NFPA, and all regulatory standards
- Be the go-to problem solver – Handle escalations, troubleshoot complex issues, and keep customers satisfied
- Keep things running smoothly – Optimize workflows, improve processes, and maintain accurate service records
- Respond when it matters most – Oversee emergency service calls and support critical response efforts
- Champion a safety-first culture – Lead by example and continuously raise the bar
Qualifications:
- Extensive knowledge of propane systems, appliances, and service practices
- Demonstrated leadership ability (supervisory experience strongly preferred)
- Solid understanding of safety regulations (HVAC or related field experience is a plus)
- Excellent communication, organization, and decision-making skills
- Hands-on approach with the ability to work effectively both in the field and in a management role
- Valid driver's license (CDL preferred)
- CETP certification or willingness to obtain
Employee Benefits:
- Competitive pay
- Medical, dental, vision & life insurance
- 401(k) with company match
- Paid time off
- Holidays
- Propane discount
- Supportive team, long-term stability, and room to grow
At Ergon Inc., we live by our core values:
- Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service.
- Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're the experts; we demonstrate it through technical expertise, category innovation and care for what we do. We call this selfless leadership.
- Purposeful Growth: We believe employee growth and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has always reinvested tremendously back into the business, but not just growing for the sake of growing, but growing in a careful and strategic way.
- Respectful Relationships: And together, we foster a culture of respect, acceptance and diversity of ideas and of people. Our differences make us stronger. And we're united by our shared values, always forging respectful relationships.
Come join the team!
Must be able to pass a pre-employment drug screen and background check. A clean MVR is required.
We are an EEO/AAP employer.
Job Role: Propane Service Manager
Location: Lampton Love Gas Company, 380 Carrier Blvd, Richland, MS 39218
Employment offer contingent upon pre-employment drug test, background check, and MVR.