Business Coordinator

Position Summary

The Business Coordinator provides administrative, analytical, and coordination support to the Business Optimization team within Energy & Specialty Solutions. This role assists with business process documentation, reporting, system updates, meeting logistics, and cross-functional collaboration to ensure efficient execution of continuous improvement initiatives. The Coordinator contributes to the team's service standards by delivering accurate data, reliable follow-through, and proactive support aligned with Ergon's values.

Key Responsibilities

• Coordinate business process documentation, data collection, and routine system updates across platforms such as SAP, Salesforce, and internal tools.

• Prepare presentations, dashboards, and simple data analyses for internal stakeholders and leadership reviews.

• Provide logistical and coordination support for meetings, workshops, vendors, and project activities, including tracking and following up on action items.

• Support the implementation and documentation of business optimization initiatives; identify basic data discrepancies and escalate issues as needed.

• Deliver administrative and procurement backup support while demonstrating Ergon's commitment to service quality and collaborative teamwork.

Basic Qualifications

• GED with 3 years of relevant experience OR a Bachelor's degree in Business Administration, Industrial Management, or a related field.

• Minimum 3 years in administrative, project coordination, or process support roles.

• Strong organizational skills and ability to manage multiple priorities.

• Proficiency in Microsoft Excel and PowerPoint; familiarity with data visualization tools.

• Effective written and verbal communication skills.

Preferred Qualifications

• Experience with SAP, Salesforce, procurement workflows, or inventory tracking.

• Exposure to continuous improvement or Lean concepts.

• High attention to detail and comfort working across multiple systems and stakeholders.