Director of Ecommerce + Platform Management

Compensation

Pay : 80K - 92K

Benefits : Health Insurance, Vision Dental, 2-week Paid Vacation, 401(k) ( Coming soon ) , Employee Discounts

Company Description ERE Sneakers is a leading partner in the footwear industry specializing in aged and excess product. Founded in 2019, the company collaborates with retailers worldwide to purchase and repurpose overbought inventory and items that remain on shelves. ERE Sneakers provides tailored solutions for a wide range of brands and scenarios, helping partners optimize inventory and recover value. The organization values agility, problem-solving, and strong relationships with its retail partners.

Role Description The Director of Ecommerce Platform Management is a full-time, on-site role based in Warwick, RI. This role is responsible for leading the overall ecommerce strategy, managing online platforms, and optimizing digital sales channels to drive revenue and increase inventory turnover. Daily responsibilities include overseeing website merchandising, pricing, and promotions; analyzing performance data and customer behavior; and coordinating inventory flows between physical and digital channels. The director will manage relationships with ecommerce partners and vendors, ensure seamless platform integrations, and maintain an excellent online customer experience. This role also includes leading and developing a cross-functional team, collaborating with sales and operations, and implementing continuous improvements to support growth and efficiency.

Qualifications

• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Experience in E-business and E-Commerce, including platform management, online merchandising, and digital sales optimization.
• Background in Sales with proven ability to drive revenue, manage pricing strategies, and support commercial objectives.
• Demonstrated Team Management skills, including leadership, coaching, and cross-functional collaboration.
• Experience in retail, footwear, or inventory-focused businesses is highly beneficial.
• Proficiency with ecommerce platforms (e.g., Shopify, Magento, or similar), analytics tools, and CRM systems.
• Excellent communication, organizational, and problem-solving abilities.
• Bachelor’s degree in Business, Marketing, Ecommerce, or a related field, or equivalent relevant experience.

You'll lead the catalogue team and work with our remote VA listing team. A wrong size, missing width or bad SKU means an oversell or a return, so accuracy matters as much as speed.

Listings

• Get new inventory listed on every channel within 24–48 hours of receiving
• Make sure every listing has the right brand, model, style code, colorway, size, width and condition
• Write titles and descriptions that rank on each marketplace's search
• Manage product photos: shoot or source clean, consistent images

Catalogue health

• Own the SKU structure and keep SKUs matching across Shopify and every channel, so syncs link correctly
• Fix blocked, suppressed or flagged listings fast (compliance, brand restrictions, missing info)
• Audit the catalogue regularly for duplicates, dead listings and wrong attributes

Pricing and growth

• Work with the owner on pricing rules per channel
• Spot sell-through opportunities and trending products; join marketplace promotions when they make sense

Team

• Lead the catalogue team and direct the remote VA listing team: assign work, review quality, train
• Build listing SOPs and checklists; track work in Asana
• Work with the warehouse team on receiving handoffs and with buying on what's coming in

Metric

Target

Time from receiving to live listing

48 hours or less

Listing accuracy (size, width, SKU, condition)

99%

Returns caused by listing errors

near zero

Blocked or flagged listings

fixed within 2 business days

SKUs linked correctly across channels

100% of active inventory

Required

• 2 years managing e-commerce listings or product catalogues, with at least 1 year leading people
• Hands-on experience with Shopify plus at least two marketplaces (Amazon, eBay, TikTok Shop, Walmart or similar)
• Strong attention to detail: you catch a wrong size or style code before it goes live
• Comfortable with bulk uploads, CSVs and spreadsheets
• Experience managing remote or offshore team members

Nice to have

• Sneaker or apparel knowledge: style codes, sizing, widths, authentication basics
• Experience with StockX, GOAT or Temu seller tools
• Multichannel listing or sync tools (Ownbase, CedCommerce or similar)
• Product photography or basic photo editing