Market Operations Engineer Lead

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. The Market Operations Analyst Lead serves as a subject matter expert and technical team lead within ERCOT’s CRR Market Operations group. This role provides advanced analysis, operational oversight, and strategic guidance to ensure the efficient and reliable operation of ERCOT’s Congestion Revenue Rights market. The position is responsible for supporting and assisting day-to-day market activities, leading complex operational and analytical projects, software development, and mentoring analysts to ensure compliance with ERCOT Protocols, Operating Guides, and Market Rules. The ideal candidate demonstrates deep expertise in ERCOT market design and operations, exceptional analytical capabilities, and strong leadership and communication skills to support market participants, internal teams, and other stakeholders. Essential Job Duties and Responsibilities Operational Oversight: Support and assist in daily operations of ERCOT’s Congestion Revenue Rights (CRR) business processes to ensure accuracy, efficiency, and compliance with established protocols. Takes lead support role in the creation, troubleshooting, and validation of ERCOT network models for CRR markets. Market Analysis & Reporting: Conduct advanced analysis of market performance, price formation, and system conditions. Identify and explain market anomalies or deviations, and produce comprehensive reports for ERCOT management and stakeholders. Leadership & Mentorship: Serve as a technical lead and mentor to CRR Market Operations team as well as ERCOT teams interacting with CRR. Provide training, guidance, and performance feedback, ensuring continuous development of analytical and operational expertise within the team. Market Event Management: Lead investigations and root-cause analyses for significant market events, market participant disputes, settlements and credit issues. Collaborate with other departments to resolve discrepancies and enhance market design. System & Process Improvement and Support: Drive continuous improvement in market and analytical tools, procedures, and automation. Work with IT, vendor, and project management teams to develop requirements and Use Cases to validate new functionality for ERCOT CRR market system. Coordinate/implement/support testing procedures and data preparation for CRR market system changes and production troubleshooting. Lead studies for potential market changes and produce comprehensive reports for stakeholder discussion. Stakeholder Support: Serve as a key liaison between ERCOT and Market Participants, providing subject matter expertise, technical explanations, and guidance during market events, testing, and communications. Compliance & Documentation: Ensure adherence to ERCOT Protocols, Operating Guides, and NERC standards. Maintain and update operational documentation, training materials, and standard operating procedures. Cross-functional Collaboration: Partner with Market Design, Settlements, Grid Operations, and Regulatory teams to support market initiatives, rule changes, and operational readiness. Required Qualifications 6 years of experience in electric power markets, grid operations, or energy analytics. Proven experience in data analysis tools - SQL and Python. Proven proficiency in Microsoft Excel and Power BI (or similar visualization tools). Proven ability to lead and motivate cross-functional teams. Preferred Qualifications 2 years in a leadership or mentoring role preferred. Familiarity with Linux Command Line Interface (CLI). Deep understanding of ERCOT market structure, Protocols, and pricing mechanisms. Prior experience working at ERCOT, another ISO/RTO, or an energy market participant. Experience with EMS, MMS, or other market systems. Exceptional analytical and problem-solving skills. Strong written and verbal communication, with the ability to convey technical information clearly. High attention to detail and ability to perform under tight deadlines. Strong organizational and documentation skills. Education A bachelor’s degree in engineering, Economics, Finance, Mathematics, or related field is required. ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law. Expected Salary Range: $144,161 - $260,000 The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to 27 million Texas customers - representing about 90 percent of the state's electric load. As the independent system operator for the region, ERCOT schedules power on an electric grid that connects more than 54,100 miles of transmission lines and 1,250 generating units. ERCOT also performs financial settlement for the competitive wholesale bulk-power market and administers retail switching for 8 million premises in competitive choice areas. ERCOT is a membership-based 501(c)(4) nonprofit corporation, governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. ERCOT's members include consumers, cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers,) and municipal-owned electric utilities. ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan. The medical, dental, vision, and quality-of-life benefits offered by ERCOT are second to none. Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire. Additionally, 401(k) plans are available to help employees plan for the future. The ERCOT Internship Program provides college students the opportunity to develop their skills in a professional work environment. Each intern will receive unique projects and assignments that aim to solve real challenges facing the electric industry. ERCOT internships provide professional learning experiences that offer meaningful, practical work related to each student's desired career path. Eligible candidates should be enrolled in an academic bachelors or post graduate degree program maintaining a GPA of 3.0 or higher. The ERCOT Engineer Development Program (EDP) is a 12- to 16-month, self-paced program geared toward entry-level engineers looking to start a career in the power industry. Through the program, an EDP Engineer receives one-on-one mentoring, specialized training, and exposure to the work performed by each of the engineering groups at ERCOT. The program allows engineers to develop the fundamental skills necessary to reach their full potential while gaining an understanding of the types of engineering work ERCOT has to offer. EDP management supports participants each step of the way as they progress through the program. Upon completion, graduates are placed as full-time engineers within one of ERCOT’s engineering groups. The GMS Development Program (GDP) is designed to provide entry-level and early career professionals with the skills necessary to become successful Power System and Computer Engineers. The program, which is based in ERCOT’s Grid and Market Solutions (GMS) Department, will provide experience in day-to-day work and instruction in the fundamentals of electric power systems engineering, grid and market applications, software programming, and IT service and operations management. The GDP offers one-on-one mentoring, training, field trips, and special assignments. These assignments allow GDP engineers to become knowledgeable and familiar with the various business areas at ERCOT. The GMS leadership team prepares GDP engineers for a future career at ERCOT in power systems and computer engineering. The System Operator Development Program (ODP) is intended to combine real-time daily operations in an exciting work setting to prepare participants with the vital skills necessary to be successful in such a critical position — providing 24x7x365 on-demand support to manage the flow of electric power to more than 26 million Texas customers. If you are new to the industry, this program introduces you to the Bulk Electric System by combining introductory courses with the NERC Certification Exam Preparation Program in preparation to pass the NERC Certification Exam.

Salary : $144,161 - $260,000