IT Support Specialist

Responsibilities

• Serve as the primary onsite IT support representative, assisting team members with day-to-day technical issues.
• Provide Tier 1 support for desktops, laptops, mobile devices, printers, and common applications (Adobe Creative Cloud, Office 365, Cisco Secure Client VPN, etc.).
• Install, configure, and troubleshoot hardware, software, and peripheral equipment.
• Manage user onboarding and offboarding, including device setup, access provisioning, and account deactivation.
• Perform routine password resets, permissions changes, and basic account management across core systems (NetSuite, Zendesk, Google Workspace).
• Support the rollout of new software applications and provide basic training/documentation for end users.
• Maintain and track IT equipment inventory, including procurement, imaging, asset tagging, and lifecycle management.
• Perform daily system health check and escalate advanced or system-level issues to the System Administrator or external vendors.
• Perform additional IT-related tasks and participate in special projects to support the evolving needs of the organization.

Qualifications:

• Bachelor’s degree in information technology or computer science
• 1–2 years’ experience in IT support, desktop support, or help desk role.
• Familiarity with Windows operating systems, Office 365, Google Workspace, and common business applications.
• Basic understanding of networking (TCP/IP, DHCP, DNS, Wi-Fi troubleshooting).
• Strong customer service and communication skills.
• Ability to prioritize and resolve issues in a fast-paced environment.
• Experience with ticketing systems (Zendesk, Kaseya BMS, etc.) preferred.
• Ability to safely lift and carry equipment weighing up to 50 lbs.

Compensation

The compensation for this position is $25.50-$30.50/hour.

Eravant also offers an annual potential bonus and a rich benefits package that includes:

• 4 Medical plan options
• 2 Dental options
• Vision
• Basic Life and AD&D
• Long-Term Disability
• Flexible Spending Accounts
• 8 Paid Holidays 1 Birthday Holiday
• PTO
• 401(k) with match
• And other ancillary plans

Schedule

Monday-Friday, 9:00am-6:00pm

Illness Prevention Policy

Eravant currently follows an Illness Prevention Policy to keep its team members safe from COVID-19 and other illnesses. While onsite, we:

• Commit to regular cleaning and disinfecting of the workplace.
• Provide sanitizers and disposable masks to all team members.
• Follow masking and distancing guidelines as provided by the City of Los Angeles and State of California.
• Encourage regular hand washing.

About Eravant

We believe in enabling RF engineers in their journeys to create the technology of the future. Eravant manufactures components that are used in current industries such as 5G, IoT, Space, Test Instrumentation, Science & Academia, and Communications. We're excited to partner with so many amazing technology driven companies and support their RF needs. Today, Eravant launches more than engineering careers, it brings outsiders into the world of RF by making millimeter wave accessible.

To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR), Eravant employees must be either a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here: https://www.pmddtc.state.gov/

Eravant provides equal opportunity employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pay: $25.50 - $30.50 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• Are you within 15 miles of Torrance, CA?
• What is your desired salary?

Education:

• Bachelor's (Required)

Work Location: In person

Salary : $26 - $31