What are the responsibilities and job description for the Receptionist/Office Assistant (Santa Clarita Office) position at ERA Behavioral Solutions Inc?
Requirements:
High School diploma or GED
Fluent in Spanish
Fluent in Armenian (Preferred but not Required)
Work Hours:
Monday - Friday: 8:15 am - 2:00 pm OR 2:00 pm - 7:45 pm [Alternating]
Saturday: 9:00 am - 5:00 pm [Alternating]
Job Description:
- Work closely with the clinical team to coordinate the staffing and scheduling of ABA services across a large number of clients and staff
- Use of scheduling software to manage client and staff schedules
- Process new client paperwork
- Manage cancellations as they occur and arrange for substitute coverage and/or makeup sessions
- Communicate scheduling and staffing information with clients and staff
- Ability to execute active listening and problemsolving skills to provide exceptional customer support.
- Conducting either daily opening or closing procedures
- Excellent interpersonal relationship skills and the ability to work with individuals.
- Strong written and verbal communication skills including phone and email.
- Ability to work for extended hours sitting.
- Outstanding customer service
About ERA Behavioral Solutions Inc
At ERA Behavioral Solutions, we are committed to transforming lives through high-quality Applied Behavior Analysis (ABA) services. Our dedicated clinicians provide individualized treatment in homes, clinics, schools, and community settings, ensuring clients receive the support they need in the most effective environment. We believe in a collaborative, client-centered approach that prioritizes meaningful growth, independence, and long-term success. Our diverse team brings extensive experience, cultural awareness, and a passion for ethical, evidence-based care. We foster a supportive workplace that values professional growth, innovation, and teamwork, providing ongoing training and development opportunities. As a growing company, we seek passionate individuals who share our dedication to making a difference. Whether you're an experienced professional or just starting in the field, we offer a rewarding career where you can positively impact the lives of children and families every day.