Retail Store Lead/Keyholder

Why We Exist: 

At Revive IT & ER2, we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow. 

What We Actually Do: 

Revive IT: Whether you're a business, school or consumer, finding the right technology solution can be frustrating and expensive. We make it simple to get the best tools in your hands at a fraction of the cost. Freeing up more funds for other important projects

ER2: When large organizations refresh their technology, it can be complicated, costly and high risk. We simplify the entire process and make it affordable and secure giving companies the ability to manage their technology efficiently and confidently.

Our Vision:

To Be Responsible in all aspects!  We believe we need to live that through 4 different channels: our Team Members, Partners, Environment, and Community. 

How We Behave:

We're constantly: Improving. Acting in Humility. Living a Life of Servanthood. 

But what does this really mean?

In short, no task is "beneath" you. It's our job to make sure the next guy or gal has enough toilet paper. We all have chores; Even our CEO can be found cleaning/stocking bathrooms!

Being a part of the ER2 Family means you...

• Respect your peers and place of work
• Strive to always set the next person up for success
• Seek out feedback in hopes to become better 
• Give of yourself while expecting nothing in return

If you can commit to those values… we cannot wait to hear from you!

**STOP**

You must create a video in order to be considered for a position. Please go to the ER2 Careers Page for video guidelines, instructions and questions that must be answered. If you do not have your video ready at the time of this application, please put in the field below “I will submit video by xxxx date”. Otherwise, if complete please include the link to your video in the Application Questions below. If you are submitting a video at a later date, please send your video to hr@er2.com.

If you do not plan to submit a video simply put “I will not submit a video” and we will remove you from eligibility for this position.

AFTER YOU APPLY:

Please be sure to add notifications@app.bamboohr.com to your email contact list so you don't miss any communication from us! (or else it could sit in your spam!)

THE PERKS: 

• Competitive wages
• Welcoming, caring, and dedicated team members 
• Fun culture with family-like vibes 
• 401(k) with company match
• Paid Time Off
• Company Branded Attire Allowance
• Professional & Personal Growth and Development Opportunities
• Real Life Skills Training
• Healthcare coverage for full-time employees- a comprehensive benefits package that includes medical, dental, vision and life insurance
• A workplace built on continuous improvement - we work to ensure that everything we do adds value to our customer: Better process, easier work day, great product, on time, happy customers, successful company! 
• All ideas are welcome, everyone has a voice here - unused employee genius is a big waste! 

THE OPPORTUNITY:

Full-time (32 - 40 Hours a week) Monday – Saturday

We are looking for our next store lead!

This individual will train at our Mesa store for a couple of months, and then transition to Phoenix to get our new store up and running! 

Revive IT's Retail Store Team Members serve as the face of our company to our customers. They actively help our customers find the best technology solutions that meet their wants and needs. They sell our products by describing merchandise, explaining use, operation, and care of; products including- refurbished computers, laptops, monitors, TVs, and other electronic equipment.

THE PERFECT FIT:

• Dependable
• Customer service and/or retail/sales experience
• Detail-Oriented
• Knowledge of the products we sell! (listed above)
• Have a desire to work in an ever-changing environment
• Ability to problem solve
• Time Management skills
• Critical Thinking skills
• Spanish Speaking
• Long-Term- We’re not looking for someone who’s half-invested. Our team is growing FAST and we want you to grow with us. The right candidate will be looking to contribute for the long haul.

THE DAY TO DAY:

• Greet customers and ascertain what each customer wants or needs.
• Respond to customer inquiries and concerns.
• Examine merchandise to ensure that it is correctly priced and displayed, and that it functions as advertised.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain storefront and merchandise cleanliness and order.
• Restock product on shelves when necessary.
• Create and innovate ways to bring in new customers, and bring existing customers back in to the store for purchases.
• Ensure that customers receive satisfactory service and quality goods.
• Enforce safety, health, and security rules.
• Must be able to work Monday - Saturday.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Utilization of internal phone systems to reach other departments.

Physical Requirements:

• The ability to lift, push, pull, or carry heavy objects as needed.
• Ability to work and look at a computer screen for extended hours per day.
• Ability to sit and/or stand for consecutive hours.

Position Requirements:

• Legally authorized to work in the United States
• The ability to pass a drug test/background screen
• The ability to speak/read English & Spanish fluently

**STOP** PER ABOVE:

You must create a video in order to be considered for a position. Please go to the ER2 Careers Page for video guidelines, instructions and questions that must be answered.

ER2 is proud to be an equal opportunity employer. We are a diverse group of individuals from all walks of life with the unified desire to Be Responsible and make a difference.

All employment is decided on the basis of qualifications, merit, and business need. 

If you need assistance or an accommodation due to a disability, you may contact us at hr@er2.com

Disclaimer: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.