Talent Engagement Specialist

Company Description

We help employers recruit and retain talent. We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

In this Talent Engagement role, you will be an integral part of the Operational Business team. You will be responsible for greeting clients, managing the office and reception area, conducting client outreach, and supporting the team with administrative tasks.

You will handle incoming business calls, including answering inquiries, directing callers to the appropriate staff, responding to voicemail messages within 24 hours, and confirming client appointments and event attendance.

A key part of this role includes managing client information in the database and ensuring each client is supported through completion of their services.

You will assist management by gathering required data, generating reports, and supporting Quality Assurance functions to ensure accuracy.

Additionally, you will help coordinate events and workshops by preparing informational materials or packets and attending events when needed.

You will also seek opportunities to improve processes and enhance the Center’s operations.

Other responsibilities include managing and directing office communications, coordinating with the internal team, and maintaining relationships with external vendors.

Other duties as assigned.

Qualifications

• Punctual, Self‑motivated, Self-starter, adaptable team player with a strong commitment to supporting organizational goals.
• Demonstrated strength in organizational, interpersonal, and verbal/written communication skills.
• Highly driven with the ability to manage multiple priorities efficiently in a fast‑paced environment.
• Proven problem‑solver with a proactive approach to identifying issues and implementing effective solutions.
• Comfortable building meaningful connections with others both in person and over the phone.
• Possess a High School Diploma or GED (or higher) and bring 1–2 years of clerical or administrative experience, ready to contribute and make a positive impact.

Additional Information

Starting Annual Salary: $37440-$41600

Position is full-time TEMPORARY 

Location: Chicago Cook County Healthcare Sector Center - WEST LOOP 

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.