What are the responsibilities and job description for the Talent Engagement Specialist position at Equus?
Company Description
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
- Assists customers with administrative office duties such as online navigation, copying, scanning, printing, and faxing
- Provides customers with information regarding job fairs, workshops, and additional events of interest
- Helps with front desk coverage, incoming chats, and other customer support inquiries across the region
- Schedule’s appointments and workshops for customers using required tools
- Facilitates referrals utilizing established systems and delivers instruction to job seekers prior to taking assessments
- Participates in recruiting efforts and prepares job seeker correspondence for PA CareerLink®
- Travels occasionally to other office locations as needed
Qualifications
- High School Diploma/GED; one to two years of clerical or admin experience
- Preferred proficiency in Spanish, including speaking, reading, and writing
- Excellent interpersonal and communications skills, both verbal and written
- Proficient with computer navigation and Microsoft Office
- Demonstrated ability to identify challenges and implement solutions in a timely manner
- Ability to work independently with minimal supervision while remaining flexible and collaborative in a team environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.