Parts Professional

Interact with customers to provide information about products and services. Sell spare and replacement parts and equipment.

Duties:

• Provide a positive and professional image of Equipment Source, Inc.
• Greet and welcome customers
• Answer the phone, assist customers and direct calls
• Operate office machines, such as photocopiers, scanners, facsimile machines, voicemail systems and personal computers
• Confer with co-workers to coordinate work activities and telephone coverage
• Gather customer or product information to determine customer needs
• Receive and fill orders for parts from stock and place orders when requested items are out of stock
• Receive payment or obtain credit authorization
• Read catalogs or computer displays to determine replacement part stock numbers and prices
• Prepare sales slips and/or contracts
• Explain technical product or service information to customers
• Assist with receiving and counting stock
• Provide support for rental and service departments as needed
• Observe health and safety precautions required to protect people and property
• All other duties as assigned

Requirements

Education, Knowledge and Skills:

• 1 year experience with parts sales preferred
• 1 year computer experience including Microsoft Office Suite (Word, Excel and Outlook) preferred
• Strong customer service skills and knowledge of principles and processes for providing customer service, to include assessing needs, meeting quality standards, and evaluating customer satisfaction
• Strong communication skills, to include effectively conveying information to others, and giving full attention to what other people are saying and taking the time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Knowledge of administrative and clerical procedures and systems such as data entry, managing documents and records, and other office procedures and technology
• Able to lift and carry up to 50 lbs.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• computer: 1 year (Preferred)
• parts sales: 1 year (Required)

Work Location: In person

Salary : $22