What are the responsibilities and job description for the Inside Sales Specialist position at Equipment & Controls, Inc.?
Description
Equipment & Controls, Inc. is a successful and innovative Emerson Impact Partner. ECI provides an entrepreneurial opportunity for each employee to achieve our common mission of Delivering Successful Customer Outcomes 100% of the Time. Our customer base includes oil and gas, chemical, power, food and beverage, mining and metals, life sciences, pulp and paper, refining, petrochemical, OEM and nuclear industries. With offices in Pennsylvania, West Virginia and Ohio, ECI is the region's leader in process control and industrial automation products and solutions. We seek individuals that share our passion for excellence.
Business Unit/Department: Pump Solutions
Location: Lawrence, PA
Essential Duties and Responsibilities:
Utilize customer input and/or specifications to help in the selection of applicable products
Develop solutions to meet customer needs
Develop, deliver and follow up on accurate customer quotes in a timely manner
Support the delivery of positive customer outcomes throughout the quoting and fulfillment process
Support the outside sales team in meeting customer expectations
Work in a fast-paced environment reacting to customer demand
The Ideal Candidate:
Will possess a two-year degree and 3-5 Years experience
Will have working knowledge of pumps, valves, instrumentation, controls and relevant industries
Will have the ability to develop and deliver solutions based on an understanding of the technical and business challenges of our market
Will possess negotiation skills
Must have excellent communication skills and the ability to multi-task
Must be a team player able to work closely with account managers and employees from other business units
Requirements
Core Competencies:
WORK COLLABORATIVELY - Promote an inclusive and positive work environment that encourage
collaboration and team building across all levels of the organization. Work with others to resolve obstacles that may prevent the organization from achieving its mission.
CUSTOMER FOCUS - Demonstrate the desire and knowledge to understand customer needs. Provide personalized, professional and courteous service, accurate information, continuous communication and the ability to handle customer concerns in an appropriate manner.
INTEGRITY - Behave ethically, act fairly and take responsibility for accomplishing work goals.
Additional Details
We provide our team with everything needed for success, including world-class products, excellent initial and ongoing training and top-notch work equipment. We reward hard work and success with a competitive base salary and benefits package, as well as a retirement savings program, which includes 401(k) with company match and profit sharing. Salary is based on experience. EEO/AA/M/F/Veteran/Disability