Fraud & Compliance Operations Director

Fraud & Compliance Operations Director

Nashville, TN

Pay: $58.00 - $63.00 per hour

Job Summary

The Fraud & Compliance Operations Director is responsible for leading fraud monitoring, investigation, compliance oversight, and risk management activities across corporate spending programs and third-party transactions. This role serves as a subject matter expert and operational leader within a growing compliance function, partnering closely with Finance, Human Resources, Legal, Security, Data Analytics, and other stakeholders to identify fraud risks, investigate irregularities, strengthen controls, and improve compliance processes. The ideal candidate possesses strong fraud investigation experience, advanced analytical capabilities, expertise with financial systems, and the ability to influence stakeholders while operating effectively in a fast-paced, evolving environment.

Job Responsibilities

• Lead fraud monitoring, detection, investigation, and compliance activities across corporate spending programs and vendor transactions.
• Analyze transactional and financial data to identify anomalies, policy violations, irregularities, and potential fraudulent activity.
• Develop and maintain fraud monitoring queries, detection methodologies, reporting cadences, and compliance controls.
• Conduct end-to-end fraud investigations, including evidence gathering, interviewing, documentation, root cause analysis, and escalation management.
• Partner with Data Analytics teams to enhance fraud detection capabilities using data analysis, predictive modeling, and monitoring frameworks.
• Review expense reports, corporate card transactions, purchase orders, supplier payments, and reimbursement activities for compliance with company policies.
• Monitor procure-to-pay processes and identify non-compliance with purchasing, approval, and payment procedures.
• Track, investigate, and escalate repeat policy violations and compliance concerns.
• Support the development and implementation of third-party spend monitoring programs to identify supplier fraud risks.
• Maintain accurate case files, audit trails, investigation records, and compliance documentation.
• Prepare and present findings, risk assessments, trend analyses, and recommendations to leadership and key stakeholders.
• Collaborate with Human Resources, Legal, Security, Finance, and business leaders on investigations and corrective actions.
• Recommend process improvements, policy enhancements, and internal control modifications to strengthen compliance programs.
• Assist in establishing and scaling compliance monitoring programs, procedures, and operational frameworks.
• Handle sensitive and confidential information with the highest level of discretion and professionalism.

Job Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field required.
• Minimum of 5 years of experience in fraud monitoring, fraud investigations, compliance, audit, forensic accounting, financial risk management, or related functions required.
• Proven experience conducting fraud investigations and interviewing individuals as part of investigative processes.
• Strong data analytics skills with experience utilizing SQL, Excel, Power BI, Tableau, or similar analytical tools.
• Experience developing fraud detection methodologies, monitoring programs, and investigative processes.
• Experience working with financial systems such as SAP, Oracle, Concur, or similar enterprise platforms.
• Strong understanding of expense reimbursement policies, financial controls, procurement processes, and procure-to-pay workflows.
• Experience identifying irregularities, compliance violations, and fraud indicators within financial transactions.
• Excellent written, verbal, presentation, and stakeholder management skills.
• Ability to communicate findings effectively to leadership and cross-functional stakeholders.
• Strong problem-solving, analytical, and critical-thinking abilities.
• Ability to work independently while collaborating effectively across global teams.
• Ability to manage multiple priorities in a fast-paced, evolving environment.
• Demonstrated professionalism, discretion, and sound judgment when handling confidential matters.

Education

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field required.
• Master's degree preferred.

Work Experience

• Minimum of 5 years of experience in fraud monitoring, fraud investigations, compliance operations, audit, risk management, or related fields required.
• Experience utilizing SAP, Oracle, Concur, or similar financial systems required.
• Experience with predictive analytics, machine learning, or fraud detection technologies preferred.
• Experience supporting procure-to-pay compliance, expense management, or financial control programs preferred.
• Experience within regulated industries such as financial services, banking, credit card services, insurance, or similar environments preferred.
• Experience building or enhancing compliance monitoring programs preferred.
• Experience working with case management systems and fraud investigation platforms preferred.