What are the responsibilities and job description for the Sr. Operations Director - Strategic Initiatives & Process Improvement. position at Equifax?
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The Sr. Operations Director - Strategic Initiatives & Process Improvement will be responsible for implementing and managing complex process improvement strategic and/or tactical initiatives in the business units, and/or center of excellence or across departments using improvement process techniques.
What You Will Do
The Sr. Operations Director - Strategic Initiatives & Process Improvement will be responsible for implementing and managing complex process improvement strategic and/or tactical initiatives in the business units, and/or center of excellence or across departments using improvement process techniques.
What You Will Do
- Improve the ease, speed and quality of the Re-credentialing process and Business Care organization
- Work with the Quality Management Team to ensure the Quality Framework Assessment is complete and drive improvements to reduce quality defects
- Ensue proper monitoring and metrics are in place
- Support initiatives to drive process improvements to mature regulated processes
- Bachelors degree
- LEAN certification
- Agile certification
- 5-7 years experience in a process improvement role
- Change Management Experience
- Project Management
- Blackbelt or Master Blackbelt certification
- Led cross functional projects
- Process improvements driven though technology and automation