What are the responsibilities and job description for the Instructional Desinger position at Equifax, Inc?
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. What you will do Participate in meetings with potential new projects and seat right next to the people doing work to create the new training materials that will be used to train both new and existing associates. Use all available software, technology and tools to create training materials as interactive as possible. Evaluate that all existing and new training material is effective in the learning process. Complete daily training administrative work such as tracking of student data, timekeeping, and other administrative tasks as required in a timely and accurate manner. Deliver training lessons utilizing the material developed as required. Facilitate transition of students from training to work environment, ensuring competency levels meet business needs. Ensure training is available for difference audiences including general population, Automation Champions and Leaders. Complete a correct follow-up for new agents and level-up training. Provide feedback on current materials or techniques used in order to improve them and deliver a better product once new associates hit the floor. Conduct surveys to identify training needs, areas of opportunity, and other elements that may affect their performance. Develop and organize training manuals, multimedia visual aids, and other educational materials in an interactive manner with the goal of ensuring that each participant leaves with a firm grasp of the subject. What experience you need Bachelor’s in English Literature, Communications, Technical Writing, Design or a related field or equivalent experience 2-5 years of experience in a client facing role whether providing service, training, or technical support. 1- 2 years experience with product training groups. 1-2 years experience creating and driving process and workflow changes. 1-2 years experience using Google for project management, Articulate 360, Camtasia, Microsoft Office tools, Descript, Walnut and Adobe. What could set you apart You possess excellent decision making, written and verbal communication skills with the ability to communicate with team members at various levels, including business leaders and high profile clientele. You are professional, precise, have an extreme attention to detail and have the ability to break complex concepts down so that users can understand them You are organized, know how to prioritize and are comfortable managing your own deadlines to get things done in a timely manner. Ability to work independently and within the teams. We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Primary Location: USA-St. Louis-Rider Trail Function: Function - Fulfillment / Operations Schedule: Full time At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. For US Applicants If you'd like more information on your EEO rights under the law, please view our EEO is the Law Declarations, and Nondiscrimination Provision. If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to GTA@equifax.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. Equifax participates in E-Verify and Right to Work (English and Spanish).
