I-9 Fulfillment Associate

Equifax is looking for an I-9 Administrator to join our team. Receives and responds to escalated telephone and written requests from clients contacts at mid levels of client organizations, account managers, and internal staff related to technical issues or account maintenance needs.

Resolves the issue or engages other technical resources in order to resolve, tracks progress through resolution, and effectively communicates the resolution to the requestor.

This is a hybrid role onsite with our client, a large tech company headquartered in Cupertino, CA.

What You'll Do

• Process and maintain Form I-9s.
• Perform E-Verify process on new-hires and rehires to ensure employment eligibility.
• Monitor E-Verify exceptions to final resolution.
• Upload Form I-9 document information to vendor management systems.
• Complete work authorization updates for current employees.
• Assist in new-hire orientations.
• Respond to inquiries by phone and electronic communications timely.
• Monitor I-9s due for updates in the software system.
• Assist with training and onboarding of newly hired I-9 Administrators.
• Investigates access, configuration, compliance, functionality issues, as well as troubleshoots using different production and support applications, file archives, logs.
• Operates at a Tier 2 level.
  
  

What Experience You'll Need

• High school degree or equivalent
• Knowledge of I-9 compliance and E-Verify regulations.
• Knowledge of foreign visas & USCIS guidelines.
• Proficiency with Macbooks
• Ability to learn and apply new concepts and materials quickly.
• Proficiency with Microsoft Excel or Google Sheets
• Ability to meet confidentiality expectations as to confidential and sensitive Company information.
• Ability to prioritize multiple tasks simultaneously with frequent interruptions and time constraints.
• Ability to pay close attention to details and work under the pressure of tight deadlines.
• Ability to investigate, research, and troubleshoot.
• At least a year of experience with various programs such as Google Suite, and Microsoft Suite
  
  

Equifax is required by law to include a good-faith salary range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets; experience and training; and other business and organizational needs. At Equifax, it is not typical for an individual to be hired at or near the top of the range for their role. A reasonable estimate of the current range is $25.00.