Communication and Change Management lead

Communication and Change Management Lead is responsible for creating and leading the execution of end-to-end Organizational Change Management and communication plans that will be instrumental in preparing leaders and employees to embrace and adopt changes resulting from various significant initiatives.

What You'll Do:

• Conducting organizational change management assessments and building organizational change management plans for initiatives that create transformational change in our organization.
• Conducting and coordinating the activities required in the change management plan, including stakeholder engagement, communication, training, readiness tracking, knowledge transfer and various forms of learning and education
• Identifying resistance gaps and developing solutions to address; partnering with senior leadership to eliminate barriers and ensure execution of key change management plans; aligning people, processes, and platforms to drive delivery of change management plans
• Drives awareness of organizational change management programs by leading the measurement, tracking, and reporting of project plan progress; developing reporting strategies and key performance indicators (KPIs); creating status overview summaries of projects for senior leadership review; and presenting initiatives to steering committees and executives
• Support building organizational change management capability by fostering the development of change management skills in a network of Change Champions from across the organization.
• Working collaboratively with the Senior Director, Strategy and Transformation on initiatives that build the profile of the Organizational Change Management practice across Equifax.
• Working collaboratively with PMO team, supports the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities and demonstrating adaptability and supporting continuous learning
• Proactively identify risks to successful change adoption and working collaboratively to develop and implement appropriate responses; identifying and addressing opportunities for process improvements (for example, training, documentation)
• Partnering with key stakeholders within the department, including business partners, program and project managers, process improvement specialists and technology subject matter experts, on organizational change management work.
  
  

What Experience You Need:

• 5 years of experience in organizational change management, including on large scale projects
• Expert knowledge of organizational change management principles, methodologies and change processes
• The ability to think and plan strategically as well as manage conflicting demands, urgent tasks, and changing priorities
• The ability to analyze various forms of data, synthesize information to anticipate future trends and consequences and create innovative and flexible plans
  
  

What Could Set You Apart:

• Professional change management certification (i.e. CCMP, Prosci, etc.)
• Agile or SCRUM certification
• Project management knowledge and experience
• Organizational skills to prioritize, manage and integrate work plans for a variety of projects