Senior Operations Support Specialist

About Inhabit

Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com. 

About ePremium Insurance

As part of the Inhabit company, ePremium Insurance Agency, LLC has been named one of INC 500s fastest growing privately held companies in the nation and has been recognized as a Top Workplace in Cincinnati, specializing in technology-based renters insurance program management. 

The rapid growth of the company has created a wealth of career opportunities. We have a modern, relaxed office environment with premium facilities and tremendous advancement opportunities within the company.

Job Description

The Senior Operations Support Specialist is responsible for managing the integration of insurance products and services into the company’s existing systems. This role reports to the Operation Support Manager and includes a diverse range of activities. It provides a unique opportunity to learn the ePremium business from the ground up, gain a foundational understanding of the individual functions and the ability to progress into a more senior role within business based on abilities and career preferences.

The role forms part of a small team which supports several key business functions including Account Management, Customer Services, Finance and Marketing. The successful candidate will have the ability to expand the role and exercise a degree of autonomy as experience in the role increases.

What You'll Do

• Will typically have primary and secondary responsibilities from the list below.
• Act as a point of contact for cross-functional teams to ensure successful integration of insurance products and services.
• Perform complex data entry tasks, assigned by Operation Support Manager.
• Navigate multiple systems, including project management software.
• Complete short and long-term special projects on an ad-hoc basis to assist cross functional teams.
• Monitor team email box and respond in a timely and professional manner. 
• Support Operations Support Specialist Team Lead and Operations Support Manager in the delivery of ad hoc tasks and activities, including mailroom operations.

What We're Looking For (Minimum qualifications)

• 2-4 years of experience in data support
• Strong communication skills
• Works well in a team environment
• Ability to meet the requirements of scheduled activities while balancing competing priorities 
• Desire to progress and learn new skills
• A results orientated attitude and ability to improvise when required 
• Commitment to meeting the needs of fellow employees and external customers
• Ability to learn proprietary software 
• Proficiency in Microsoft Windows and Microsoft Office Suite
• U.S. work authorization
• Ability to lift/push/pull/carry up to 50lbs.

Education Requirements

• High School Diploma preferred 

Type

• Hourly, Non-exempt, Full-Time

Location

• Mason, Ohio 
• We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday

Benefits Include

• Competitive Pay
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Health Savings Accounts
• Flexible Spending Account
• Dependent Flexible Spending Account
• Critical Illness
• Accident
• Retirement Savings Plan (401K) with discretionary company match
• Short and Long Term Disability
• Company Paid $25,000.00 life insurance
• Supplemental Life and AD&D Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Vacation
• Paid Volunteer Time
• Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants. 

Salary : $25,000