What are the responsibilities and job description for the Pipette Calibration Specialist position at Eppendorf?
Your challenges
- Responsible to perform calibration service as assigned at a Service Center to achieve group-based annual goals
- Achieve high levels of customer satisfaction. Must be a highly effective communicator from managing expectations through follow-up in a positive, customer centric, error free and professional manner.
- Responsible to ensure service is completed accurately and all system needs are addressed in a timely manner with the proper detail to ensure invoicing and quality management system requirements.
- Maintains required ISO Compliance (including all necessary training certificates) under the direction of the Management team and all the company’s policies, procedures, rules and regulations.
- Service components
- 2nd Shift Hours: 12:00 pm - 8:30 pm (Training during the initial 2 weeks will be first shift 8:00 am - 4:30 pm)
- High School or GED equivalent required, Associate’s degree (A.A.) or equivalent from a two-year college or technical school preferred.
- Minimum of 1-2 years’ relevant technical or customer experience (i.e, sales or service); or equivalent military training with at least 1-2 years’ relevant technical or customer experience.
- Compensation: $23-$25/hr.
- Bonus eligibility
- Competitive total rewards package including health, financial, and education benefits
- Contribute to improving the human living condition
- Direct impact on business
Salary : $23 - $25