What are the responsibilities and job description for the Leasing Consultant position at Epoch Residential?
Job Location:
UNDER CONSTRUCTION/LEASE UP
The Powell Apartments
280 Mount Eve Rd, Eagle, CO 81631
Brief Description
Join our team as a Leasing Consultant and help create an exceptional experience for prospective and current residents. We’re looking for an outgoing, motivated professional who enjoys connecting with people, providing first-class customer service, and helping prospective residents find the perfect apartment home.
This dynamic role combines sales, customer service, marketing, and resident relations. The ideal candidate is proactive, detail-oriented, and committed to exceeding expectations at every stage of the resident experience.
What You’ll Do
- Welcome prospective residents, learn about their housing needs, and highlight the community’s apartment homes, amenities, services, and lifestyle.
- Respond promptly to phone calls, emails, and internet leads and convert inquiries into tours and tours into leases.
- Conduct engaging community and apartment tours while delivering a personalized customer experience.
- Maintain strong knowledge of the community, available apartments, sister properties, competitors, and local market conditions.
- Accurately enter prospect information into the property management system and complete consistent follow-up.
- Process applications and prepare lease documents, move-in information, renewals, move-out requests, and other resident paperwork.
- Build positive relationships with residents and assist with questions or concerns in a professional and timely manner.
- Monitor outstanding service requests and communicate with the maintenance team to help ensure timely completion.
- Assist with planning and hosting resident events.
- Support marketing initiatives designed to increase community traffic, online leads, and resident engagement.
- Regularly inspect the leasing office, tour route, model and vacant apartments, amenities, and community grounds to ensure they are clean and ready to impress.
- Assist with routine property inspections and report potential safety, maintenance, or security concerns.
- Provide general administrative support, including answering phones, managing service requests, maintaining files, and ordering office supplies.
- Support the onsite team with other community responsibilities as needed.
What We’re Looking For
- High school diploma or equivalent required; bachelor’s degree preferred.
- At least one year of customer service or sales experience required.
- Previous leasing, hospitality, property management, or multifamily experience preferred.
- Strong sales, communication, organization, and customer service skills.
- Friendly, professional demeanor and a genuine interest in helping others.
- Ability to follow up consistently and confidently.
- Strong attention to detail and the ability to prioritize multiple responsibilities.
- Ability to work both independently and as part of a team.
- Proficiency with Microsoft Office, email, internet-based applications, and social media.
- Ability to learn and confidently use property management and customer relationship management software.
- Valid driver’s license, current vehicle insurance, and reliable transportation required.
- Availability to work weekends and occasional overtime based on community needs.
What We’re Offering
- Leasing commission
- Paid holidays
- PTO
- Sick time
- 401(k) with company match
- Comprehensive insurance options
This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities. Duties may be modified based on the needs of the community and Epoch Residential. Epoch Residential is an equal opportunity employer.
Pay: $24.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Application Question(s):
- Are you available to work weekends?
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $24 - $25