What are the responsibilities and job description for the Clinic Supervisor position at Epiphany Dermatology?
What We’re Looking For:
A Clinic Supervisor who can do it all! Someone ready to jump in to room patients, answer calls, and make sure everything runs smoothly. But beyond the day-to-day, our Clinic Supervisor should be the kind of leader who truly inspires their team—mentoring, guiding, and leading by example. If you’re ready to create a collaborative environment where everyone feels valued and empowered to grow, while keeping patient care and customer service top-notch, we want to hear from you!
Please check out our video to learn more about the amazing work our Clinic Supervisors do for our patients!
What You’ll Do
Understand and address patient and team member needs to ensure smooth daily operations for both the front and back office.
Actively coach and mentor staff, fostering a supportive culture where team members feel encouraged to contribute and learn from each other.
Maintain staffing levels and manage schedules to optimize patient care and access.
Identify opportunities for workflow improvement and work collaboratively with the team to implement effective solutions.
Adapt communication style to build strong relationships and keep conversations with patients, providers, and teammates tactful, positive, and productive.
Proficiently provide direct patient care, staying updated on best practices (for both front and back of clinic) to guide teammates and ensure quality treatment.
Function as a working leader, providing on-the-ground support (70-90% of the time), to ensure high-quality care and service.
Identify and resolve issues promptly, adapt to changing situations, and make informed decisions in a fast-paced environment.
Lead regular team huddles where you’ll share updates, celebrate wins, and give helpful feedback to keep everyone on the same page and fired up.
And there’s so much more!
What We Value
Fun - We create an engaging and positive environment for patients and staff.
Common Sense - We take a practical, thoughtful approach to patient care and clinic operations.
Integrity - We uphold the highest standards of professionalism, ethics, and trust.
Excellence - We are committed to delivering top-tier patient care and service.
Determination - We tackle challenges with solutions and strive for continuous improvement.
Teamwork - We support one another to provide the best outcomes for our patients.
What We Offer
Our team members are the key to our success and we’re proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture!
Qualifications/Experience
High school diploma or general education degree (GED).
Successful completion of a state-approved Medical Assistant program. Employer may consider applicants based on extensive experience (unless required by state law).
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.